Asda Park Royal Superstore

Kaila Toukacz 

on Google

2 months ago

I just finished my shopping at Asda Park Royal, AT 10:30AM ON A THURSDAY and there were NO TILLS OPEN, all the customers with large trolleys having to pass their items through the self-service with lots of staff doing other functions around them. A total disregard! What are all these Tills for if they are never open! I was with my baby and bought large and heavy items, this doesn't make any sense! Asda really needs to think more about its customers, there are always huge queues at the checkouts, and today it was even worse! ... read more

New Me 

on Google

4 months ago

1. A "Non-stick Lifetime Guarantee" is a lie. I bought this product as an experiment because I was 100% sure that most lifetime guarantees don’t work, especially for non-stick fry pans. 2. The product lasted only 1-2 months before it started sticking. 3. Whenever you try to return it, they come up with excuses to avoid accepting the return. - The first customer service representative said, "That happens when you wash it with the wrong things!" I asked, "How should we wash it?" She replied, "With a sponge." Of course, no one ... read more

Hanen Osman 

on Google

a week ago

If it were possible, I would rate the store with a negative star! The staff members exhibit a considerable degree of rudeness and arrogance. This marks the second occasion on which I have encountered an elderly Indian woman, wearing glasses and a blue face covering, who has been notably disrespectful and rude towards me simply for requesting assistance. Why is she employed at the self-checkout service if she is unwilling to assist customers? The store ought to provide this staff member with additional training in customer se... read more

TrinidadRotiShop London 

on Google

2 weeks ago

We have been shopping at this supermarket since it was opened.I am still using a Christmas table cover that I purchased that first Christmas and an Osteriser (blender) made in the USA purchased in the early days of operation. So pleased with the range of EXCEPTIONAL stocks. Need more dressed crab and WILD smoked salmon. Organic range excellent. Staff extremely helpful. The Manager ( ASEEM)is very approachable.Pleasant and willing to listen to customers. CHECKOUT STAFF worth mentioning for their pleasant and helpfulness ar... read more

M Ali Alex 

on Google

10 months ago

Really good location in the heart of Park Royal. The opening hours are very good when you need to pick up food or drink in a pinch. Reductions can be good at times. The halal food section is a welcome bonus, although I’d still rather go to the butchers directly. They do have a few items like the chicken wings prepackaged which is nice.