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Ashcroft & Oak® Jewelers

5.0
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About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

1000 Rivergate Pkwy, #1170, RiverGate Mall, Goodlettsville, TN, 37072, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
5.0120 reviews
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5 reviews have no rating
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Carnell C.'s profile image
Carnell C. 
on Birdeye

3 months ago

My experience with Ashcroft & Oak was absolutely wonderful! All of the ladies were extremely helpful. I give you all 5 stars.***** and I definitely look forward to doing business with you again soon. 

Business response:

Hi, Carnell. Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Mary Anne Q.'s profile image
Mary Anne Q. 
on Birdeye

3 months ago

Great experience! Liberty was so helpful! 

Business response:

Hi, Mary. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Jessica Dexter's profile image
Jessica Dexter 
recommend  Recommended
a year ago

We purchased my engagement ring there a few years ago & after searching online for months trying to find a matching band I liked, I finally went in to look around. In minutes I had found the perfect band & had time to shop for his band too. The staff is friendly, the prices are fair & the protection plans are affordable. Next time, I'll skip online shopping and go see them in person. Lesson learned. 

Business response:

Hi, Jessica. These words go a long way, and motivates us to work even harder, thank you for the review! 

Kandice Elrod's profile image
Kandice Elrod 
recommend  Recommended
3 years ago

Kelli Ferguson Gurnitz was the absolute best. She was so patient with us. It took my now fiancé a couple of weeks to decide which ring he wanted to get me but she did an absolute amazing job at giving him the knowledge he needed for his final decision. And let me say he did not disappoint. If I could give her 10 stars I would.. Thank you Kelli for everything and we look forward to doing more business with this company and you! 

Business response:

Hi! Thanks for the compliment, Kandice! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

Annie Savanna's profile image
Annie Savanna 
recommend  Recommended
4 years ago

Kelly is amazing!!! she is so nice and honest with us. She helped my husband and I pick out our perfect rings and didnt stop until I was crying!! she even helped console me after a bad experience with Trust Gold parallel to their store. They have an amazing customer service, quality. and warranty. I will continue coming here and telling all of my friends about the great business we received from Kelly and Ashcroft!! :) 

Business response:

Hi! Thanks for the compliment, Annie! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store! 

Mark S Englishbee's profile image
Mark S Englishbee 
recommend  Recommended
6 years ago

Very knowledgeable staff, very helpful and friendly. No sales pressure, very interested in the customers satisfaction! 

Ali Davis's profile image
Ali Davis 
recommend  Recommended
7 years ago

Frequently asked questions about Ashcroft & Oak® Jewelers

How is Ashcroft & Oak® Jewelers rated?

Ashcroft & Oak® Jewelers has a 5 star rating with 120 reviews. 

When is Ashcroft & Oak® Jewelers open?

Ashcroft & Oak® Jewelers is closed now. It will open on Saturday at 11:00 a.m.