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Ashcroft & Oak Jewelers
- Jewelry
- Erie, PA
About this business
Location details
5800 Millcreek Mall, 510, Erie, PA, 16565, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedI got a nice promise ring for my girlfriend. The staff was pleasant and helpful. The turnaround time on sizing the ring was fast. Thank you!
Business response:
Hi Dennis, we appreciate you taking the time to leave such kind feedback! Your support means so much to us. 💍
Kaitlin was very nice. She answered all my questions, took time to show me everything I ask to see and offered a warranty for the item that I purchased. Nice and easy transaction! Make sure you ask for her when you stop in the Erie store.
Business response:
Hi, David. These words go a long way, and motivates us to work even harder, thanks for the review!
Tonya and her crew were so welcoming. And I was calling none stop they always answered, we love you crazy lady but it's not back yet. BEAUTIFUL AND ATTENTIVE CREW! �
Business response:
Hi, Bizzy. Thanks for the compliment! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
My husband and I were just looking around and the 2 ladies that waited on us were amazing! They were so friendly and engaging! Made me want to buy from them! My husband focuses on customer service and he said they were top notch! If we lived closer, I’d buy from them again!
Business response:
Hi, Nancy. We are thrilled to learn that you had a positive experience with us! Its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years.
I highly recommend Ashcroft & Oak Jewelers. My fiancé Aly and I were welcomed by Tanya, Sharon and Sam to help us find our wedding bands. Not only were they lovely to interact with, but they helped us get what we wanted at just the right price. We talked through all of our options, tried on lots of rings and they made the process so easy. Stop by to see them next time you're in the mall!
Business response:
Hi, Elise. Thank you for taking the time to submit a review, it’s truly wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years!
The three ladies that waited on me and my husband were fabulous. They worked as a team to service our needs and give us the best price on the ring we purchased. There selections were great and available.
Business response:
Hi, Elaine Chikosky. We appreciate all of the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience!
Quick and easy ordering fast shipping, great customer service and GORGEOUS ring 😍will be returning as a customer!
Business response:
Hi! Thanks for the compliment, Angelina! It’s wonderful guests like you and these reviews that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! We appreciate YOU and will do whatever it takes to deliver an experience worth bragging about when we see you next time! - Your favorite family-owned & operated jewelry store!
We carry exclusive collections of both diamonds & gemstones. Our lifetime protection plan is hands down the best in the business; no inspections necessary! The buyers do an amazing job of getting us the highest quality merchandise for the best prices. I love it here!
We came and purchase a set- paid in full. The manager helped us. We had an associate of hers help us to get the ring sized to fit tighter. Well, It’s still too big... so the associate clearly didn’t do the sizing accurately. I came back in On Monday and talk with the manager about getting the ring resized to the accurate fitting needed. He gave me a temporary solution and told me to come back either Wednesday which I could not or on Friday between 12 and one for the jeweler to get to it. Here I am showing up today Friday, an... read more
Business response:
We appreciate you taking the time to share your experience with us and apologize we did not deliver the level of service our guests have come to expect. Please note that we take every review seriously and are working hard to provide our customers with an enjoyable and easy experience in our stores. We hope you will give us another chance to deliver a better experience for you in the future.
Frequently asked questions about Ashcroft & Oak Jewelers
How is Ashcroft & Oak Jewelers rated?
Ashcroft & Oak Jewelers has a 4.7 star rating with 154 reviews.
When is Ashcroft & Oak Jewelers open?
Ashcroft & Oak Jewelers is closed now. It will open tomorrow at 10:00 a.m.