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Ashcroft & Oak Jewelers

5.0

About this business

Why settle for the same mall jewelry store? Our secret superpower is combining the unique abilities of independent jewelers with the strength of a large jeweler to offer selection, customization, and quality at a great price. With highly knowledgeable associates (our “rock” stars), thousands of 5-star reviews ⭐ (our gold stars!), and the best jewelry warranties around (our secret sauce), you’ll feel confident in your purchase. 

Location details

Eastwood Mall 5555 Youngstown-Warren Rd, 432, Niles, OH, 44446, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
5.052 reviews
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Charles W.'s profile image
Charles W. 
a month ago

The young gentleman that waited on me was great , never did catch his name , he really did do his best and succeeded in finding me what I wanted 

Business response:

Hi, Charles. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Charles W.'s profile image
Charles W. 
3 months ago

Excellent, sales person was over the top with help finding what I wanted 

Business response:

Hi, Charles. Thanks for the compliment! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Allen K.'s profile image
Allen K. 
3 months ago

Nice people good help 

Business response:

Hi, Allen. Thank you for taking the time to submit a review, it is absolutely wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years! 

Candace H.'s profile image
Candace H. 
6 months ago

If I could give 10 stars for customer service I would. The two young ladies that helped me and my daughter were expeptional!! 

Business response:

Hi, Candace. We appreciate all the kind words you shared about your experience with us, we are glad to hear we provided you with a positive experience! 

Jenny W.'s profile image
Jenny W. 
7 months ago

The salesperson was very helpful. 

Business response:

Hi, Virgina. Your feedback is highly appreciated. Thank you for the review, its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Melinda D.'s profile image
Melinda D. 
7 months ago

Your service and personnel were excellent! Thank you very much! 

Business response:

Hi, Melinda. We are thrilled to learn that you had a positive experience with us! It is wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Jenny W.'s profile image
Jenny W. 
9 months ago

I had to return the chain extender we ordered and there was no problem returning it. Instead I found a beautiful ring I purchased. 

Business response:

Hi, Virgina. Your feedback is highly appreciated. Thank you for the review, its wonderful guests like you that help us continue to be your trusted family-owned & operated jewelry company for over 100 years. 

Aidan M.'s profile image
Aidan M. 
11 months ago

Everyone was so nice, answered all our questions, definitely will be back! 

Business response:

Hi, Aidan. Thanks for taking the time to share your positive experience. We genuinely appreciate it and you!  

Frequently asked questions about Ashcroft & Oak Jewelers

How is Ashcroft & Oak Jewelers rated?

Ashcroft & Oak Jewelers has a 5 star rating with 52 reviews. 

When is Ashcroft & Oak Jewelers open?

Ashcroft & Oak Jewelers is closed now. It will open tomorrow at 10:00 a.m.