Asheville Phoenix Properties

Donna Fender 

on Google

2 months ago

I rented from APP for a year. I was looking for a first floor rental but all I could find at the time was a second floor so I took a chance and rented it. I have health issues so needless to say it didn’t work out very well for me. The owners of APP are wonderful hard working people for their tenants. They were always there for me with any questions or concerns I had. Theresa was my go to girl in accounting for any question or situation that I needed an answer to. All the girls at the front desk was there to answer any quest... read more

Mountain Life 

on Google

4 years ago

Katie and Christina went above and beyond to help my wife and I find the perfect rental. We wanted mountain views in a nice home w/ rent that we could afford. Not an easy thing to find in Asheville. Not only did they find it for us quickly, we also had a signed lease in a matter of 48 hours. Everything was automated and done online which definitely made us feel safe during this Covid mess. Katie was super responsive to all of my calls with questions. She even called me back on her lunch break. Who does that?! They truly show... read more

Emily McCoy 

on Google

5 months ago

I read tons of negative reviews before moving in a few months ago, but I looked past all of it because I love the apartment I'm renting. So far I've had a wonderful experience with my landlord. However, office staff and inspectors care very little about tenants' safety and the safety of their properties. Inspector came to my home, left lights on and left my front door unlocked (for hours on end). So far I have not been able to get in touch with anyone who actually cares or wants to take responsibility. They seem to like to r... read more

fred schuldt 

on Google

6 months ago

I rented from them for six years. Upon moving out and cleaning the property better than it had been at move-in, they still managed to find a way to keep 1/3 of my deposit. They are not transparent in their lease requirements or enforcement. I ended up fixing countless issues myself because of their slow and incompetent maintenance "department." If you do rent from them, take photos and cover yourself as much as possible. Now that I own a property, I would not let them manage my property either. The "burn pile" in question w... read more

Jazlyn Cabrera 

on Google

9 months ago

Asheville Phoenix Properties has been the best management company I have rented with. I was in a situation where I really needed a home for my family and I, they understood my situation and made it happen. They offered us a home that best fitted my family needs. They are quick to respond when we have had any issues, and have worked with us in every situation. The staff is very friendly, professional, and helpful. It has been such a great living experience. I highly recommend Asheville Phoenix Properties, they are the best m... read more