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Ashley Home Store - Courtenay, BC

4.9

About this business

Celebrating Your Home Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home. 

Location details

2966 Kilpatrick Ave, Courtenay, BC, V9N 8P1, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.9587 reviews
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Leesa Engel & V.'s profile image
Leesa Engel & V. 
on Birdeye

2 years ago

Happy and Helpful, respectful and efficient! Excellent team! 

Karen N.'s profile image
Karen N. 
on Birdeye

2 years ago

The service I got from Maegan (Schienbein) was top notch! I went in looking for a sleeper sofa and she showed me all the options from top to bottom. She helped me figure out the best choice for my needs when I had no clue! She was really patient and so knowledgeable! I will be seeking her help for more items at Ashley for my new home. 

Kelly O.'s profile image
Kelly O. 
on Birdeye

2 years ago

Big shout out to Maegan at your Courtenay location. She went above and beyond for me when buying the Luka Sofa and chair and a half. She is super sweet too, you’re very lucky to have her on your team. Kelly Olson 

Glen S.'s profile image
Glen S. 
on Birdeye

3 years ago

Way better experience from the other Comox Valley furniture stores. The store was clean and welcoming. The store was well stocked. The staff was Excellent is manners and public relations. Rick Nelson was exceptional helping us find that perfect recliner. Rick ability to connect to people and break the ice gets a 5 star. Thank you Rick for that extra bit that made us feel so comfortable in your big store. 

Business response:

Glen thank you so very much for coming into our Ashley Home Store here in Courtenay to assist in purchasing your mother Johanna a new chair . You are a 5 star customer !!! Many kind words and remarks about me and the Ashley Home Store Courtenay thank you so very very much . May the recliner serve your mother for many years to come ! 

Lynda K.'s profile image
Lynda K. 
on Birdeye

3 years ago

Great experience with Ashley’s Home Furniture in Courtenay. Our salesperson (Rick Nelson) spent time showing us the different pieces of furniture that were interested in. When the time came to pull the trigger, Rick did his job and was able to give us a price that worked for us. Delivery of the pieces was quick and the fellows who did the delivery were extremely professional and arrived right on time and put the furniture where we wanted it. A very good experience with everyone we dealt with at Ashley’s. 

Ann A.'s profile image
Ann A. 
on Birdeye

3 years ago

First time in this store and was very impressed. Service was personal without pressure and staff was knowledgable. Will definitely go back. 

Business response:

Hi Ann ,thank you so much very your review and shopping at Ashley Furniture Courtenay ,it was very nice working with you today , I believe you have made very good choice by ordering new leather Zero Gravity leather chairs , looking forward to deliver to you soon Please visit Again Jazz  

Shelley C.'s profile image
Shelley C. 
on Birdeye

3 years ago

I recently ordered a bed online from a big box store. When the bed finally arrived it was severely damaged. It took several hours of my time to return the bed due to the lack of customer service from the big box store. In contrast, the customer service I received from Maegan from the Ashley Courtenay store today was excellent! Maegan is knowledgeable, professional, and very personable. 

Susan B.'s profile image
Susan B. 
on Birdeye

3 years ago

The sales person was very helpfull. When we told him what we were looking for he directed us to a couple choices and told us the pros and cons of them. Delivery was right when he said it would be. We thank him for his help. 

Willa E.'s profile image
Willa E. 
on Birdeye

3 years ago

Maegan was friendly, patient, knowledgeable and forthright. She gave her full attention to my purchasing experience and I learned allot about beds too! 

Frequently asked questions about Ashley Home Store - Courtenay, BC

How is Ashley Home Store - Courtenay, BC rated?

Ashley Home Store - Courtenay, BC has a 4.9 star rating with 587 reviews. 

When is Ashley Home Store - Courtenay, BC open?

Ashley Home Store - Courtenay, BC is closed now. It will open at 10:00 a.m.