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Aspen Dental - Glenmont, NY
- Glenmont, NY
About this business
Location details
11 Moriah Rd, Glenmont, NY, 12077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Today I was giving the worst customer service! It was my first time there- it was a phone number discrepancy on my account. So confirmation of my appointment was not confirmed. That’s fine, no worries. I completely understand the policy. But when the receptionist told me she was rolling her eyes and conveyed the above in such a nasty way, it’s not about what was said - but how it was delivered. Horrible experience and gave me discernment that after having customer service on that level, Aspen dental is not getting none of my... read more
Had a wonderful experience at Aspen Dental in Glenmont. The staff at the front was nice and made me feel welcome and less anxious. I was embarrassed about a broken tooth and everyone in the office reassured me and made me feel so comfortable. The hygienist was knowledgeable, patient and answered all my questions without making me feel like an annoyance. I will keep coming back to this office and I’m actually excited to come in for my next cleaning.
Had a very pleasant appointment today! After waking up with a severe toothache, I was able to get an appointment right away. From the receptionist to the techs to the doctor, everyone was very friendly and non-judgmental! It had been quite some time since my last dentist visit, but no one made me feel shameful or uncomfortable. I left with a prescription for the pain and a game plan! They also take care credit, and while the bill was a hard pill to swallow, I’m happy to be on the right track to healthier teeth!
Service was good but they improperly billed my insurance company and now are refusing to refund more than 1000 dollars in overpayment and have even started demanding more money. I shouldn't have to be taking legal action to make a dentist learn to process insurance. Never going back to this place again. Out of network care somewhere else would have cost me less.
I love this whole office. I came here after having a very bad experience with another dentist. They explained everything they were doing, they asked me lots of questions about what would work for me. They did not push any expensive or unnecessary services. I really felt like I participated in my own treatment instead of being directed and talked down to. I really wish I would have come to this dentist first. I cant thank them enough.
Frequently asked questions about Aspen Dental - Glenmont, NY
How is Aspen Dental - Glenmont, NY rated?
Aspen Dental - Glenmont, NY has a 4 star rating with 231 reviews.
When is Aspen Dental - Glenmont, NY open?
Aspen Dental - Glenmont, NY is closed now. It will open on Monday at 8:00 a.m.