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Aspen Dental - Beaumont, TX
- Dentists
- Beaumont, TX
About this business
Location details
5870 Eastex Fwy, Beaumont, TX, 77708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 07:30 a.m. to 5:30 p.m. | |
| Fri | 07:30 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is regarding the lead hygienist Mrs Chelsea glover. She did an amazing job at explaining everything to me and did my deep root cleaning nearly pain free (I'm a big baby so I can't say zero) but she did a good job at keeping my mind off of my teeth. she is extremely kind, charismatic and warm. Definitely made me feel at home and I'm petrified of anything dental related and she completely eased that tension and explained everything in great detail leaving nothing to question. Very very happy with my results. I will howeve... read more
I had such a positive experience at Aspen Dental in Beaumont! From the moment I walked in, the staff greeted me warmly and made me feel comfortable. The waiting area was clean and welcoming, and I didn't have to wait long before being seen. The dental team was professional, gentle, and thorough in explaining every step of my treatment. I really appreciated how they took the time to answer my questions without rushing me. The hygienist Caitlyn was kind and attentive, and the dentist made sure I understood my options before m... read more
Great team and professional. Very quick and explains everything to you before doing the procedure.
Business response:
It's a joy to hear the Beaumont team has taken great care of you, Lupita. Thank you for sharing your experience! -Krista
If I could give zero stars , I would. I made an appointment last night for today.I get to the employment on time and they tell me that I didn't confirm the appointment that I just made last night. I have a severe tooth infection.It is a Friday Memorial Day is Monday.I can't be seen until Tuesday.I'm sitting in the parking lot still before my appointment.Time balling my eyes out. I don't know how this business is ran , but they just let me walk out the door and i'm fixing to spend thousands of dollars on my mouth , i'm disgus... read more
Business response:
Hi Cheryl, we understand how challenging it can be when an appointment change is not communicated clearly. We strive to keep all patients informed of any scheduling updates and this is not the experience we aim for our patients to have. Please contact our office directly so we can look into the situation further and address your concerns, or our scheduling team at 1-844-296-0187 so we can help get you in contact with our office.
I had all my upper teeth pulled in July to get upper dentures. It's now January and I have no we'll fitting dentures. They have made 5 pair none of which fit well with the exception of one that had brown gums looking as if I had a gum disease. All they needed to do was remake that pair in the correct color. Instead they made totally new one that are very painful and don't fit.
Business response:
Hi Deann, we're sorry to hear that your experience didn’t meet expectations. If you're open to sharing more details, we’d appreciate the opportunity to better understand what happened and address your concerns. Please consider reaching out to our Customer Service team at 1-844-296-0187. We're here to help. -The Customer Service Team
I've never encountered a more INCOMPETENT group of people in my life ‼ The $ I've spent there to get so horribly treated is insane ‼
I sat in the lobby after checking in for an hour and a half. Once called to the back I was treated like I was an inconvenience from the start. The tech was talking about her Pap smear and boyfriend as I sat there getting dental X-rays taken. The hygenist finally came into my room after I waited another 30 minutes. She gave me the same spill of dental care that I heard giving the person next to me. Sounded completely scripted and Im willing to bet it was since I heard her say it a few more times to patients as I waited over a... read more
Business response:
We’re disappointed to hear this, Chris. We’re sorry that you didn't have a positive experience and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team.
They messed up my teeth and I went back to get it fixed and waited TWO hours and they never came and fixed it. The dentist was a very old guy who could not even walk im so mad I will definitely never be back.
Business response:
We’re disappointed to hear this, Joey. Please reach out to our Customer Service team at 844-296-0187, so we can work to find a resolution.
Frequently asked questions about Aspen Dental - Beaumont, TX
How is Aspen Dental - Beaumont, TX rated?
Aspen Dental - Beaumont, TX has a 4.5 star rating with 482 reviews.
When is Aspen Dental - Beaumont, TX open?
Aspen Dental - Beaumont, TX is closed now. It will open on Tuesday at 7:30 a.m.