Aspen Dental - Charlottesville, VA

Emma E. 

on Yelp

4 months ago

This truly is the place to go in my experience for quality work. Never have I ever been go taken care of in a dental office. My sister had the same experience. Expensive yes, especially as someone who is on Medicaid and pays out of pocket after having too much sub par work done by Medicaid dentists. Got me in for appointments so quick and the gentlemen I assume in the billing department aided me with a few discounts that really helped me out. Love that guy. As for the office, I don't think the staff are as great. Waited 10 m... read more

Debbie C. 

on Yelp

8 months ago

one star because I have to! I was first told about financing that ended up dropping my loan because the office in Charlottesville rescheduled me several times and I was never told about a deadline for the work. The new office manager realized this and tried to make things right. I was called and offered free partial and crown because this wasn't my fault and they knew that. Now only to be in collections because their office clearly don't know how to maintain anything correctly. To make matters worse, the crown is some lo... read more

Linda R. 

on Yelp

a year ago

Terrible communication with main office. BIG problem with billing. Local dentist did excellent work but 6 months trying to get corrected invoice to insurance office. 

Kaylyn S. 

on Yelp

a year ago

STAY AWAY! I didn't realize a medical office could be this unorganized and negligent. Firstly, don't expect a cleaning at your first visit; they simply x-ray your mouth and get the dentist to look at your teeth for 5 minutes. Then, they will schedule a cleaning for you 2 months out. Today, I showed up for my cleaning appointment and they ask me if I received their text messages yesterday. They claim they emailed me and texted me yesterday to reschedule my appointment. That is not enough notice, AND THEY SHOULD HAVE CALLED. W... read more