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Aspen Dental - Charlotte, NC (East)

4.2

About this business

Location details

8831 Albemarle Rd., Charlotte, NC, 28227, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 6:00 p.m.
Tue07:30 a.m. to 5:30 p.m.
Wed07:30 a.m. to 5:30 p.m.
Thu07:30 a.m. to 5:30 p.m.
Fri07:30 a.m. to 12:30 p.m.
Sat08:00 a.m. to 3:00 p.m.
SunClosed
4.2161 reviews
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Mary Z.'s profile image
Mary Z. 
rating
5 hours ago

I found Aspen Dental Albermarle rd listing on my Aetna in-network list and booked the original appointment for 4/23 afternoon, but had to reschedule this appointment to 4/28 morning. Throughout the appt booking process, I'm positive I talked to the front desk at this location (not just call center), and that's how this appt was rescheduled. But after I arrived at the location for the 9AM appt, the assistant didn't take me in until 9:20, and when I told them my x-ray was already taken at another clinic 6 months ago, their "pa... read more

Judy P.'s profile image
Judy P. 
rating
10 months ago

usually, I went to my dentist at work but now I'm retired. I tried to came in this one because it's near my house but when I came, they took x-ray and they just look and charge me $600 and can't do nothing . I went to another place they charged me only $300 and they did great . 

Business response:

We are disappointed that your experience didn't live up to expectations, but we’re glad you were able to get care. If the team can help with anything in the future, please don't hesitate to reach out. -The Customer Service Team 

Penelope A.'s profile image
Penelope A. 
rating
11 months ago

Run far and fast. It is a gyp shop. All I wanted was a cleaning. I understand that an exam is needed. They were just trying to get $1,500 cash out of me. I was told that if the dentist didn't do a $250+ deep cleaning (with insurance), the dentist could lose her license. I'm 66 y.o. and my dentist in SC has done regular cleanings and I was with him 10 years. I've never had a high blood pressure reading. I had one a few months before and one a month later. Perfect BP. I wasted my annual exam and 2 hours of my time that I wi... read more

Business response:

Penelope, we regret that your experience didn't live up to expectations and wanted to let you know that we have read your review and will address concerns with the team with an eye to improving future patient experiences. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team 

Ashelyn L.'s profile image
Ashelyn L. 
rating
a year ago

They are THE worst. Why did I make an appointment as new client, received confirmation via email AND text only to get to the appointment and they say they didn't receive confirmation!!! The inconvenience is absurd! What's the point in making an appointment if you guys are gonna cancel for NO reason! I wouldn't recommend this place! I should have listened to the reviews! Must be a sign NOT to use this dentistry! 

Business response:

We are sorry for any trouble you're having, Ashelyn. Please reach out to our Customer Service team at 844-296-0187, so we can assist you. 

Frequently asked questions about Aspen Dental - Charlotte, NC (East)

How is Aspen Dental - Charlotte, NC (East) rated?

Aspen Dental - Charlotte, NC (East) has a 4.2 star rating with 161 reviews. 

When is Aspen Dental - Charlotte, NC (East) open?

Aspen Dental - Charlotte, NC (East) is open now. It will close at 5:30 p.m.