Aspen Dental - Charlottesville, VA

Debbie 

on Google

a week ago

one star because I have to! I was first told about financing that ended up dropping my loan because the office in Charlottesville rescheduled me several times and I was never told about a deadline for the work. The new office manager realized this and tried to make things right. I was called and offered free partial and crown because this wasn’t my fault and they knew that. Now only to be in collections because their office clearly don’t know how to maintain anything correctly. To make matters worse, the crown is some lo... read more

Marco G. 

on Google

4 months ago

You have to do something about their office staff. I requested to get some X-Rays images they've taken before because I wanted to visit another dentist. The lady that took my call (someone from their Charlottesville office, not from their phone central) said I had to go in person because the files were too big to share them online. I went there before their lunch time finished to get it over with early. Not only did I had to wait 45 minutes past their lunch time for someone to see my request, but, to my surprise, the file si... read more

Joshua Griffin 

on Google

3 weeks ago

This staff was wonderful. They are very interactive with their patients and Fran especially went above and beyond with traveling after work to go to another location to make sure we have the tools to do the service for me. Fran also got me quick turn around service with finding a cleaning appointment next day because of a cancel 

Elizabeth Church 

on Google

5 months ago

I am absolutely appalled by the service, communication, and overall experience I received at this office. It is a complete money racket. I was told I needed a root canal and to come back afterwards to get a crown. When I return to get the crown, they told me they wouldn’t be able to do it until I had additional x-rays done (even though I was already told, I had everything that was needed), And until I had a cleaning and consultation with the doctor. The hygienist is not in on Fridays so they couldn’t do the cleaning. I expl... read more

Toni Riley 

on Google

2 months ago

During my visit, Alyssa served as dental assistant. She was very personable, kind and attentive. She answered all my questions and was always available after my appointment for assistance.