This profile has been claimed by the business owner or representative.
Aspen Dental - Madison, WI (West)
- Madison, WI
About this business
Location details
7213 Mineral Point Road, Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Root canal.The experience was 5-star .The front desk staff is very professional and courteous and knowledgeable and friendly.The Dr.Dentist and his ass istant is very professional and give excellent care. I was really impressed with the company performance.I highly recommend Aspen Dental to everyone.
I had a great visit. I went in for a check up, and admittedly it had been awhile. Doctor Bisi developed a plan for me, took his time explaining everything, and went over preventive things I could do for prolonged health. The first step in his plan, was for me to visit the hygienist, and get some plaque I had built up taken care of. The hygienist, took her time, and did a great job. Overall the staff was super friendly, and I'd highly recommend this office.
Business response:
Thank you for your kind review, Tyler. I hope you continue to have 5-star visits to the Madison office in the future. - Mitch, ADMI
I will not give Aspen Dental any stars. From start to finish the experience with this company has been an administrative nightmare that I thought ended with my last schedule appt. However, I had to call them to have charges reversed after letting the Westside Aspen Dental in Madison WI know I was never coming back. I also paid for my services in full before the procedure. The original quote was wrong, and had to be adjusted costing me $3k more, the original procedure date had to be changed, I complained to the Regional Off... read more
Business response:
Molinda, this is not the experience we want for patients and we really appreciate you for taking a moment to share your feedback. We have read your review and will address your concerns with the team in Madison, with an eye to improving patient experiences. Should you have any questions or need anything, please don't hesitate to reach out to the team. -The Customer Service Team
I went in for an emergency extraction. I made an appointment and had to wait until I signed up for unnecessary medical care. Completely unethical.
Business response:
We are sorry that the experience didn't live up to expectations. Each care plan is crafted to fit one's individual needs. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -The Customer Service Team
0/10. I GIVE THIS PLACE NO STARS!!!! I went to this place because i've had a previous good experience at the location in Dubuque, Iowa. I will never come to this location ever again and I will never return to an Aspen Dental ever again. So I had to get cavities filled. I broke up my fillings with two appointments. My first appointment I had my top teeth done and I was in a lot of pain. I made it very clear that My teeth and gums are sensitive. It was like they totally disregarded my concerns. After my fillings were done wit... read more
Business response:
We're very disappointed to hear this, Gracie. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns.
50 minutes later and still sitting in waiting room. Terrible service. Doesn't feel great to be more or less told they forgot about me.
Business response:
Hi Matt, I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Madison with an eye to improving experiences for others. Thank you! Dawn-
Frequently asked questions about Aspen Dental - Madison, WI (West)
How is Aspen Dental - Madison, WI (West) rated?
Aspen Dental - Madison, WI (West) has a 4.4 star rating with 276 reviews.
When is Aspen Dental - Madison, WI (West) open?
Aspen Dental - Madison, WI (West) is open now. It will close at 1:00 p.m.