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Aspen Dental - Manhattan, KS
- Manhattan, KS
About this business
Location details
204 Tuttle Creek Blvd STE 110, Manhattan, KS, 66502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:30 p.m. | |
| Wed | 07:30 a.m. to 5:30 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Been going to Aspen a few years now and mostly a positive experience however my daughter had a recent appt and was told I would receive a email and be contacted,that was in February, it's just one of those things a company should act upon and follow through when they say so
Business response:
We're very disappointed to hear this, Thomas. Our team would appreciate the opportunity to look into your daughter's experience further. Please ask her to give us a call at 1-844-296-0187, so we can address her concerns. -The Customer Service Team
Absolutely loved my experience at Aspen dental! Katrina and Ashley were so great with me! They made sure that I did not leave the dentist without perfectly clean teeth! The customer service is also amazing! They truly make you feel like family there! I highly recommend! Can't wait to go in for my next cleaning!
Stay away! My college dtr scheduled herself here. She has full dental insurance for xrays and cleanings thru BCBSKS. However Aspen providers insisted that she needed a deep cleaning that wasn't covered by our insurance and did xrays and other services that my dtr didn't authorize and that weren't covered by our insurance. Over $100 out of pocket later (and without having any cleaning performed) she has found a different dental practice in Manhattan that is AAA++++. Aspen dental knows how to work the system to get maximu... read more
Aspen is very overpriced and are masters of up charging. I have spent more this year alone with Aspen than in years combined with other dentists. Buyer beware at Aspen they will sell you all kinds of products and services, some without asking. They tried to sneak in an $100 electric toothbrush, luckily I caught it before being charged. That are slick, they even gave in-house finance staff.
Business response:
Hi Rich, I’m sorry your visit didn’t live up to expectations. Thanks for taking a moment to let us know about your visit and sharing your feedback with us so that we can continue to improve patient experiences. – Sophia
My husband and I went to Aspen Dental on May 31st. They had been having issues with their phones/computers, so prior to the appointment we went in and made the appointment. Come appointment day, we found out we were not put on the schedule. They did squeeze us in. After the appointment we were to talk to Ashley about procedures and payments. We ended up not talking to her that day because they were behind. She said she would call the next day. She didn't. 3 weeks went by, we stopped in to check and were told that she would ... read more
Business response:
I’m really sorry to hear that and can understand your frustrations, Sandi. I really appreciate you for taking a moment to share your feedback. I'm sorry that you didn't have a positive experience. I wanted to let you know that I have read your review and will address concerns with the team in Manhattan with an eye to improving experiences for others. Thank you. - Dawn, ADMI
Stay away! seem professional at first will give you a treatment plan and price. 2nd visit, plan changes and the bill a different insurance company than what you have on file. 3rd they pull tooth and leave tooth fragments. 4th they go from 5 something you owe to 2 thousand and something they say it was a computer glitch and not sure how the other office girl got that price and lastly they never answer phone and when a message with phone number is left no one returns call. Just so unprofessional and each time new people workin... read more
Frequently asked questions about Aspen Dental - Manhattan, KS
How is Aspen Dental - Manhattan, KS rated?
Aspen Dental - Manhattan, KS has a 4 star rating with 359 reviews.
When is Aspen Dental - Manhattan, KS open?
Aspen Dental - Manhattan, KS is open now. It will close at 5:30 p.m.