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Aspen Dental - Sacramento, CA (Arden)
- Sacramento, CA
About this business
Location details
1537 Howe Avenue, Suite 100, Sacramento, CA, 95825, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 4:00 p.m. | |
| Tue | 07:00 a.m. to 4:00 p.m. | |
| Wed | 07:00 a.m. to 4:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 07:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband started having excruciating pain on Saturday. Aspen Dental got him in Monday morning at 06:45. There was no wait once we arrived. Everything was explained clearly and gave us plenty of time to ask questions. Doc was able to do a bone graft and tooth extraction at the same time. Pain was minimal due to professional quality of the doctor. The entire staff, from front office to back office to billing, were professional, knowledgeable and friendly. The office was clean and looked great. One suggestion...magazines n... read more
I've been coming to this aspen dental every Monday for the past two weeks to get what I need done and every experience has been nothing but positive. The staff is extremely nice, the doctor is super nice and was able to figure out what the last dentist failed to help me with so we're working on correcting that mistake and I feel comfortable here. I will always recommend Aspen dental over any other dental chain practices!
Business response:
I'm glad your experience has been positive, Cheyenne. Thank you for sharing your praise! - Krista
Terrible DDS. Explained to the front office staff that I have a lot of dental anxiety. They were very kind, accommodating my request for an early appointment time, inquired multiple times as to how I was feeling. Very friendly front desk staff. Dude looks and talks like comedian Nate Bargatze is just taller. Dentist was AWFUL. Young Asian guy, awful bedside manner and not gentle at all. Only offered one remedy to my tooth issue, being the most expensive, of course. Left crying. I am 43, never have I cried leaving an office.... read more
Business response:
Hi Amber, we really appreciate you for taking a moment to share your feedback. We regret that you didn't have a positive experience and wanted to let you know that we’ve have read your review and will address concerns with the team with an eye to improving future patient experiences. -The Customer Service Team
The worst service... they charged me for a water flosser I didn't need and had to get a refund.. I had to go in twice just to get the same crown cemented in... but what takes the cake is my cracked tooth that o keep calling about and already got xrayed will now cost me $700 cause they was wasting all my insurance balance on cleanings...
Business response:
Toya, we are sorry your visit did not live up to expectations. We understand how many barriers there are to getting care and know that cost is the number one reason patients avoid going to the dentist, which is why we offer a variety of financing solutions. Head to https://bit.ly/3VawcTL to learn more.-The Customer Service Team
Called and spoke to someone twice to confirm I can decline an X-ray since I am pregnant and don't want to do one and the person on the phone confirmed twice. Also with someone else next to them. Chanon called to let me know the previous person who scheduled me gave me incorrect information that it's not a 100% I can get an exam and cleaning same day so I changed my appt. Coming into office prior to exam I let the man know I am pregnant he said he will let the doctor know. Victoria Tran came out to introduce herself and told ... read more
Business response:
We are so sorry to hear that. Everyone should feel comfortable at an Aspen Dental practice. We really appreciate you for taking a moment to share your feedback and are sorry that you didn't have a positive experience. We wanted to let you know that we have read your review and will address concerns with the team in XXXX with an eye to improving experiences for others. Thank you!
Went for dentures. Dr didn't even know my name or talked with me. Cheaply made. Bite was off. Office staff extreme nice. Bad product. Would not recommend
Business response:
I am very sorry to hear this, Bobbie. I wanted to let you know that I did pass your feedback along to our Customer Service team so that they could address concerns with the team. If you would like to speak with them in the future, please let us know. - Garlen
Frequently asked questions about Aspen Dental - Sacramento, CA (Arden)
How is Aspen Dental - Sacramento, CA (Arden) rated?
Aspen Dental - Sacramento, CA (Arden) has a 4.6 star rating with 198 reviews.
When is Aspen Dental - Sacramento, CA (Arden) open?
Aspen Dental - Sacramento, CA (Arden) is open now. It will close at 4:00 p.m.