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Aspen Dental - Waldorf, MD
- Dentists
- Waldorf, MD
About this business
Location details
3728 Crain Highway, Unit 105, Waldorf, MD, 20603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 07:30 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 1:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Would give 0 stars if possible. Not only do they reschedule your appointments over and over again, but they force you into a multi-procedure plan. And they charged me twice for procedure. THE WORST!
Business response:
Hi Otis, we strive to provide the most accurate estimates possible, and we understand billing issues can still arise. If you need help reviewing or understanding your bill, our dedicated billing support team is here for you. Please feel free to contact them directly at 1-844-296-0187.
I have full dentures put in the bottom ones have broken twice and each time I have been charged over two hundred dollars they only last about two months the dentures don't last long
Business response:
We're very disappointed to hear this, Blanche. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns. -The Customer Service Team
Stay away from this place!!!! Just walk away and never visit or recommend this place!!!!!!
I had to call corporate to file a complaint unfortunately. I have motto Invisalign's. I was on my last tray in March. My teeth didn't close all the way and I wasn't happy about it. Dentist suggested I bond the bottom. I asked about bonding the top. I was told the bond wouldn't hold. I am strictly going by the dentist recommendation. I was told the retainers would take two weeks to come after I did my scan. I never received a call until three weeks later The scans never took, and the lab needed a new scan. I was upset because... read more
Business response:
We are really sorry to hear this and can understand your frustrations, Shanda. We appreciate you for taking a moment to share your feedback. We wanted to let you know that we have read your review and will address concerns with the team in Waldorf, with an eye to improving future patient experiences. -The Customer Service Team
I came to this dental office 2023, I saw an advertisement about it they were good, they told me I had to partial implant so I decided not to do I felt I didn't need it yet, I changed my mind we wanted our money back and since then have been excuse after excuse not to give your money back and waiting see if I was going to do another dental work to make reason not to give you the money back and frankly I never saw something like this where clinics hold your money like that! you change your mind simple is that and they have to ... read more
Business response:
We are sorry for any trouble you're having, Nereida. Please reach out to our Customer Service team at 844-296-0187, so we can assist you. -The Customer Service Team
I have been to a lot of dentist in my life. The reason for me going was one, I'm looking for a new dentist in my area and two a more modern dentist facility. I thought this would be the place, but this is not it. I have to say this was the worst experience ever. I would not recommend anyone to go to Aspen dental. Where do I start? First you make an appointment they do the x-rays and you wait at least an hour and a half in the room for the doctor. When the doctor comes in, she was very pleasant, but they didn't even look at... read more
Business response:
We are sorry for any trouble you're having, La Shawnna. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - The Social Care Team
Frequently asked questions about Aspen Dental - Waldorf, MD
How is Aspen Dental - Waldorf, MD rated?
Aspen Dental - Waldorf, MD has a 4.5 star rating with 553 reviews.
When is Aspen Dental - Waldorf, MD open?
Aspen Dental - Waldorf, MD is closed now. It will open at 7:30 a.m.