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Aspen Dental - Woodbridge, NJ
- Iselin, NJ
About this business
Location details
799 US Highway 1, Iselin, NJ, 08830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:30 a.m. to 5:30 p.m. | |
| Tue | 07:30 a.m. to 5:00 p.m. | |
| Wed | 07:30 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 12:00 p.m. | |
| Sat | 08:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Don't take my insurance. So I can't really say if they are good or not. I have a feeling they are good though.
EDIT: Also, don't trust that they are " relaying information" or " looking into the matter " or that they're " sorry about this experience". This is their BUSINESS MODEL. While I was in that second waiting room, I started to look into them and I looked even more into them after this experience. Aspen dental is a horrible company. Leaving the same review here as I left of Google because I'm pretty sure Aspen Dental pushes negative reviews down to make their business look better: Went in for a consultation/ cleaning. Went ... read more
I caught 2 iof the girls who work there talking about me while they were in the sterilization room and i was waiting across the hall in the lounge, they didnt know i was there. one girl looked at me and started laughing while the other girl says she is is right there. one of the girls did my xrays and have me a biting plate that was too big and gave me an attitude when i said i could close my mouth so she gave me a smaller one, i assume thats what they were gossiping about buy why? i walked out of a $2200 procedure that i ne... read more
Business response:
We're very disappointed to hear this, Beth. Our team would appreciate the opportunity to look into your experience further. Please give us a call at 1-844-296-0187, so we can address your concerns.
I'm just looking for affordable dental care and thought this seemed like an option. It was easy to book online which I appreciated. I almost walked out when I arrived for my appointment and stood there for 5 minutes without being acknowledged. That's bad customer service. I had been told xrays and exam were free (how weird is that?) and it felt like they did a thorough job. I was surprised to hear that I had several cavities ( it was only 6 months since my last exam at another dentist) and then after a dentist and hygienist ... read more
Business response:
I'm sorry that the experience didn't live up to expectations. If you have any questions about the care plan you received, please don't hesitate to reach out to the team. -Dawn
Very nice place and everyone was pleasant. My 1 star is because I went in for a basic cleaning, all they did was give me a bunch of X-rays and told me I needed a deep cleaning. The office manager informed me that my insurance only covered 80% and I was responsible for the remaining 20% which would be $400. I told them I'm not ready to pay that at the moment and I just want a basic cleaning. The office manager they wouldn't do that because what I needed was a deep cleaning. Basically trying to force me into paying the $400. T... read more
Business response:
Hi Diego I’m so sorry your first visit didn’t live up to expectations. New patient appointments include x-rays and full comprehensive exam with the doctor and hygienist. From there, the team is able to make recommendations and discuss options that meet one’s individual needs. When schedules allow, offices do make the effort to offer treatment same-day, but it is not always possible. If you have any questions about the care plan you received, don’t hesitate to reach out to the Patient Satisfaction team so we can better assist... read more
They deserve to be a fraudulent company . You can't reach the office they schedule appointment and never bothered to call me to confirm they take our insurance. The day of, I showed up and they said we don't take ur insurance you can do payment plans. A whole scam !!! Stay away
Business response:
I'm sorry for any trouble you're having, Farwa. Thanks for taking a moment to let us know about your experience and sharing your feedback with us. We will share your thoughts with our teams with an eye to always doing what we can to improve the patient experience. - Sophia
I went there for a bad wisdom tooth and a cleaning. They did a great job removing the tooth. However, they insisted on doing a full evaluation on my teeth before the cleaning. I told them I had no insurance and currently unemployed. The office manager proceeded to show me to options for treatment. One treatment was over 9k the other was over 2400$. Once again I reminded them about my situation and they had me make an appointment for a cleaning. When I showed up for my cleaning they tried to charge my credit card for $2400, w... read more
Business response:
Hi Gary, I really appreciate you for taking a moment to share your feedback. I'm sorry that your experience didn't live up to expectations. I wanted to let you know that I have read your review and will address concerns with the team in Iselin with an eye to improving experiences for others. Thank you. – Michelle
Office is aesthetically pleasing, and the technology is modern, and the office staff greet you pleasantly... That's about when things started getting weird. After my x-rays (which we're free, weird right?) the dentist comes to look at my teeth for 2 minutes and says everything looks great. Then the hygienist comes for what I assumed was my cleaning only to tell me that I have gum disease (never heard this before from anyone else before and I'd seen 3 dentists in the past year) and if so, why did THE DENTIST not say so??? So ... read more
Frequently asked questions about Aspen Dental - Woodbridge, NJ
How is Aspen Dental - Woodbridge, NJ rated?
Aspen Dental - Woodbridge, NJ has a 4.3 star rating with 334 reviews.
When is Aspen Dental - Woodbridge, NJ open?
Aspen Dental - Woodbridge, NJ is open now. It will close at 1:00 p.m.