Aspen Meadows Health and Rehabilitation

Name: Aspen Meadows Health and Rehabilitation
Address: 3155 Ave C, Billings, MT, 59102, US
Telephone: (406) 656-8818
Rating: 2.5

2.5

Nursing home
Billings, MT

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Healthcare Nursing home

Location details

3155 Ave C, Billings, MT, 59102, United States

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2.547 reviews

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C C.

2 weeks ago

if there was a spot to put negative stats i would. i dont even know where to start. the staff, the manager, the food, the care... its all horrible i would never put my loved one in a place like this ever again. we have been treated horribly i can't believe this place still exists. please please be careful when searching for help and please dont go here.

Business response:

Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Providing compassionate care, support, and a positive experience for our patients and their families is very important to us. We take concerns like yours seriously and would appreciate the opportunity to learn more. Please contact our Administrator at (406) 656-8818 directly so we can better understand and address the issues you raised.

John R.

4 years ago

Layer up before admitting anyone to this facility, you'll need it! In the past 21 months, there have been 3 different administrators, each one worse than the last. All patients are treated as dementia patients, whether they have it or not. Lack of floor staff has been an ongoing problem; management is top heavy. The current administrator has been spreading unsubstantiated rumors about residents and staff. When i tried to exercise my rites, they told me "You have no rites except the ones we allow you"; then when I argued wit... read more

Business response:

Thank you for sharing your feedback. The concerns you’ve raised are serious and do not reflect the standards we expect. We encourage you to reach out to the facility Administrator so your concerns can be reviewed and addressed appropriately.