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Austin Emergency Center Arboretum
- Emergency Rooms
- Austin, TX
About this business
Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count.
Location details
10407 Jollyville Road, Austin, TX, 78759, United States
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I recently took my neighbor to AEC and had a great experience. The facilities were exceptionally well kept and clean. JG at the front desk received us quickly and was very warm and welcoming. The staff worked quickly and efficiently to get us taken care of. Dr. Ely was incredibly knowledgeable. She answered all our questions. Pete was also excellent and went through all of our paperwork with such thorough attention. This place is truly a gem 💎
I took my 19 year old son here at 11pm for his throat seeking to close up from mono. The staff was absolutely amazing from the time of check in to check out. They ensured we were both comfortable and did not treat us like the typical patients. Definitely more of a royal treatment ER. They were kind, accommodating, quick to heal and we were on our way to go get him a burger (he didn’t have any desire to eat when we got there due to his throat hurting so bad.) Jessi, the RN was super sweet, personable and smart. Dr. Hung liste... read more
I had a good experience with Austin Emergency Center.I came in with an injured fingernail from a dog chase. Everyone was nice and friendly. I felt comfortable with the nurses. They seem concerned for my well being and I received immediate attendance from the doctor (Okemefuna Okpara). The doctor was gentle with my finger and considerate of my pain I appreciate his kindness.
Dr. Hung was incredible and got me referred for a specialist. Everyone I dealt with, staff and check in from desk was amazing. I even had an issue with my prescription and insurance and they got right on it for me. 10/10 recommend and I felt very anxious going in and they all made me feel more comfortable.
I was seen by Dr Ely and nurse Claudia, both of whom were very kind and polite. They talked me through everything they needed to see, have signed, and do to make sure everything ran smoothly. The online check-in system also reduced the wait time to see a doctor which was super convenient.
Frequently asked questions about Austin Emergency Center Arboretum
How is Austin Emergency Center Arboretum rated?
Austin Emergency Center Arboretum has a 5 star rating with 791 reviews.
When is Austin Emergency Center Arboretum open?
Austin Emergency Center Arboretum is open now. It is open 24/7.