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Austin Emergency Center Arboretum
- Emergency Rooms
- Austin, TX
About this business
Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count.
Location details
10407 Jollyville Road, Austin, TX, 78759, United States
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I took my 19 year old son here at 11pm for his throat seeking to close up from mono. The staff was absolutely amazing from the time of check in to check out. They ensured we were both comfortable and did not treat us like the typical patients. Definitely more of a royal treatment ER. They were kind, accommodating, quick to heal and we were on our way to go get him a burger (he didn’t have any desire to eat when we got there due to his throat hurting so bad.) Jessi, the RN was super sweet, personable and smart. Dr. Hung liste... read more
I was in a car accident and my head was hurting so I went to go get checked out. The staff were very accommodating and helpful. They didn’t seem busy when I came in, so I got seen promptly. Nurses were friendly and the doctor who examined me was very nice. I haven’t had a lot of ER/urgent care experiences, thankfully, but this was the best one so far.
Hard to imagine an ER visits inspiring raves but this one did. This is not a clinic but a full-on alternative to a hospital ER. They didn't take my insurance, but their prices are still likely less than an ER copay. More importantly, their care was amazing. Incredibly responsive, caring and thorough. The doctor got multiple opinions on imaging, consulted with other doctors off-site, and even stayed late after his shift to finish up with me. Bottom line - nobody wants to visit an ER, but if you do, I can't imagine a better ... read more
I had a good experience with Austin Emergency Center.I came in with an injured fingernail from a dog chase. Everyone was nice and friendly. I felt comfortable with the nurses. They seem concerned for my well being and I received immediate attendance from the doctor (Okemefuna Okpara). The doctor was gentle with my finger and considerate of my pain I appreciate his kindness.
Dr. Hung was incredible and got me referred for a specialist. Everyone I dealt with, staff and check in from desk was amazing. I even had an issue with my prescription and insurance and they got right on it for me. 10/10 recommend and I felt very anxious going in and they all made me feel more comfortable.
Frequently asked questions about Austin Emergency Center Arboretum
How is Austin Emergency Center Arboretum rated?
Austin Emergency Center Arboretum has a 5 star rating with 782 reviews.
When is Austin Emergency Center Arboretum open?
Austin Emergency Center Arboretum is open now. It is open 24/7.