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Austin Emergency Center Arboretum

5.0

About this business

Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count. 

Location details

10407 Jollyville Road, Austin, TX, 78759, United States

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5.0774 reviews
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Desiree Jones's profile image
Desiree Jones 
a week ago

Dr. Hung was incredible and got me referred for a specialist. Everyone I dealt with, staff and check in from desk was amazing. I even had an issue with my prescription and insurance and they got right on it for me. 10/10 recommend and I felt very anxious going in and they all made me feel more comfortable. 

Shatony Thorne's profile image
Shatony Thorne 
a week ago

I had a good experience with Austin Emergency Center.I came in with an injured fingernail from a dog chase. Everyone was nice and friendly. I felt comfortable with the nurses. They seem concerned for my well being and I received immediate attendance from the doctor (Okemefuna Okpara). The doctor was gentle with my finger and considerate of my pain I appreciate his kindness. 

Howard Freidman (Bart)'s profile image
Howard Freidman (Bart) 
3 weeks ago

Hard to imagine an ER visits inspiring raves but this one did. This is not a clinic but a full-on alternative to a hospital ER. They didn't take my insurance, but their prices are still likely less than an ER copay. More importantly, their care was amazing. Incredibly responsive, caring and thorough. The doctor got multiple opinions on imaging, consulted with other doctors off-site, and even stayed late after his shift to finish up with me. Bottom line - nobody wants to visit an ER, but if you do, I can't imagine a better ... read more

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Kayli Gregory 
3 months ago

Dr. Ely, nurse Mike, Sang and JG took such great care of my husband during a recent visit. Staff is knowledgeable and caring. There was no wait time and they offer payment plans if you are not going through insurance. Would recommend to all! 

TheBlackHippie CHANNEL's profile image
TheBlackHippie CHANNEL 
7 months ago

“Blake “greeted us upon walking in. He was very polite and helpful with sign in and quickly got us ready for our appointment.! “Shannon” was polite helped us get ready for the doctor to come to vitals very smiling lovely face! “Sang” was polite with assisting on holding my daughter down with her being fussy. The whole team is awesome. “Dr. Joe “ was so helpful even with my fussy baby having a small minor infection still came in with the right information understood the problem and help us solve it. Heading home quick clean ... read more

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Frequently asked questions about Austin Emergency Center Arboretum

How is Austin Emergency Center Arboretum rated?

Austin Emergency Center Arboretum has a 5 star rating with 774 reviews. 

When is Austin Emergency Center Arboretum open?

Austin Emergency Center Arboretum is open now. It is open 24/7.