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Austin Emergency Center Arboretum
- Emergency Rooms
- Austin, TX
About this business
Location details
10407 Jollyville Road, Austin, TX, 78759, United States
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I brought my daughter here and we could not have asked for a better experience, which is saying a lot for an emergency room visit! Dr. Cretella was so kind and thoughtful, as was the entire staff that helped us during our visit. The doctor also left no stone unturned in seeking answers, which I appreciated so much. Communication all around was excellent as well. My daughter left feeling much improved, and we are very grateful to the team that worked with her.
Our first trip on August 28, when my husband needed the treatment for the head injury, was fantastic. The check-in staff was very courteous and the emergency doctor took really good care of treating his injury. He was in and out in about 30-45 minutes, so five stars for the staff on the night for August 28. The doctor informed us that we can come for follow-up to remove the staples from head and it would take a couple minutes to remove it. We want to share my Not-so-good experience with the check-in staff member (A Man) on... read more
Outstanding facility with very helpful and kind nurses and highly professional doctor. We went there on a Sunday evening and received prompt care and full attention.
the staff was beyond amazing!! they saw me immediately and were very kind. 11/10 recommend and i can’t thank them enough!
While I was seen very quickly, I have concerns about the Doctor's approach to senior patients. I was stung by a hornet and had swelling in my hand and leg. I have had similar bug stings in the past, and once the swelling started, it was only controlled by by the use of prednisone. The Doctor came into the exam room and one of his very first questions was how old I am. When I verified that I am 72, his demeanor changed and he ignored all of my concerns and treated me like some elderly bumbling patient that was exaggerating my... read more
Frequently asked questions about Austin Emergency Center Arboretum
How is Austin Emergency Center Arboretum rated?
Austin Emergency Center Arboretum has a 4.9 star rating with 808 reviews.
When is Austin Emergency Center Arboretum open?
Austin Emergency Center Arboretum is open now. It is open 24/7.