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Austin Emergency Center Mueller
- Emergency Rooms
- Austin, TX
About this business
Austin Emergency Center’s (AEC) mission to provide exceptional patient-centered healthcare in the communities we serve. We stand apart through our level of compassion, care, and commitment to every patient. We offer fast, best-in-class emergency care – when minutes count.
Location details
1801 E 51st Street, Bldg. H, Austin, TX, 78723, United States
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I went to this location today and the provider I saw, Dr. Adams, was extremely patronizing and combative from the start of my visit. I felt very dismissed, even after her telling me she wasn’t trying to be dismissive, which leads me to believe she was aware of her tone with me. I came to the emergency center on the advice of an after hours nurse hotline. She asked very condescending questions like “what do you expect from us treatment wise” and “what kind of tests do you want me to run” which I replied “I’m not a doctor I do... read more
Dr. Adam’s just displayed one of the worst examples of bedside manner this afternoon. No doctor should ever reply to a patient with “ what would you like me to do?” After said patient shows concern for serious problem. Front Desk staff and nurses were exceptional so it pains me to have to leave one star due to the doctor. If you don’t want to work with people and patients, then maybe consider a different career?
I had a kitchen mishap at night while cooking and needed stitches ASAP! I remembered this place being near by and was seen & helped immediately by the very nice staff; From the front desk lady, to the tech, to the nurse, all were great. The Doctor, Satyajit Deshmukh, took very good care of me. He made a traumatizing experience kind of pleasant and repaired my two mangled fingers! Thank you all!!
Called there because Amazon dilered my package to the wrong building and signed by someone at a front desk. Trini answers the phone and was extremely rude. I was simply inquiring about a package and not a patient. Trini needs to find another job.
In the past I’ve had fast, positive experiences at this facility. I was treated for a deep dog bite. HOWEVER - they have an A team and maybe a “D team”. Today I unfortunately experienced the unbelievably slow care of the D team. The A team I’ve had in the past w D Parvus is truly wonderful, quick with care, compassionate and coordinated. Dr Leigh Galatzan should be reevaluated for his ability. Not to be rude, but his age was a significant factor in my care. He unfortunately is lacking the coordination to do simple things l... read more
Frequently asked questions about Austin Emergency Center Mueller
How is Austin Emergency Center Mueller rated?
Austin Emergency Center Mueller has a 4.8 star rating with 1,822 reviews.
When is Austin Emergency Center Mueller open?
Austin Emergency Center Mueller is open now. It is open 24/7.