Austin Emergency Center Mueller

Paris Cabrera 

on Google

a month ago

I had the best experience here recently and wanted to share! I checked in and within minutes Young the Nurse met with me and walked me through what tests I should do for my symptoms/what to expect with my visit. He also explained aftercare and the “why” behind it - for example, he said I should double my water intake because muscles tighten and get sore when sick due to other organs taking priority for water to keep things functioning! I so appreciate this well rounded approach and am already feeling a million times better!!... read more

Layne Ransom 

on Google

2 weeks ago

I went to this urgent care last May when I was experiencing shortness of breath from a recent COVID infection. I was initially encouraged by signage asking patients in the waiting room to remain masked if experiencing respiratory symptoms. However, when I was called back by the worst healthcare provider I’ve ever encountered, she said loudly from across the room, “Oh you can take that mask off!” Yeah lady, great infection control and understanding of basic aerosol science on your part. She didn’t care about the other person... read more

Roger 

on Google

a week ago

Needing Emergency Care is never a fun experience, especially late into the evening to the early morning. The staff was extremely accommodating, kept me hydrated, and was engaging to assist me from start to finish. Provider: Dr. Johnson Nurse: Young Admission Rep: Kristin Rad Tech: Denitera 

Jacqueline DeAnda 

on Google

3 months ago

I had an outstanding experience at this location and could not recommend it enough. I had an accident late in the evening and arrived around 11:30p to no wait. The front desk staff was very kind and referred me to Young, the nurse in triage, to make sure I needed to be seen. Young saw me within seconds and was kind, professional, calm, and reassuring— giving professional advise before sending me on my way with a checklist of things to look out for over the next couple of days. I wish all my experiences with ERs could be this... read more

Tegan Standa 

on Google

5 months ago

I was seen right away with excellent care. Nurse Marissa was very kind and gentle with me and didn’t make me feel nervous, as I usually am at the doctor. Doctor Galatzan was very professional and easy to talk to. Radiology tech Danny was a little rough for my liking but he still got his job done. Definitely coming back here next time I have an emergency.