Austin Telco Federal Credit Union's cover image

This profile has been claimed by the business owner or representative.

Austin Telco Federal Credit Union

3.3

About this business

Location details

501 W University Ave, Georgetown, TX, 78626, United States

Get directions
WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.315 reviews
Select a rating
Matt Cook's profile image
Matt Cook 
3 months ago

They are very forgiving of overdraft fees if you ask nicely and are punctual. Definitely not 1 star! 

Jayquon Coblentz's profile image
Jayquon Coblentz 
11 months ago

Steer clear if you want a decent Fraud Department! Last year I received a call from Austin Telco's phone number and a lady informed me that there was fraudulent activity on my account and wanted me to verify some details. She first asked if my name was Jayquon Coblentz, and gave me my address as well, so I had no doubt in my mind that I was speaking with someone from Austin Telco. After clarifying these details, the lady informed me that there were several transactions that took place in Phoenix, Arizona, one from Best Buy... read more

Kristy Montes's profile image
Kristy Montes 
2 years ago

I applied for a home equity loan and the process is not easy especially when you’re simply shopping around and figuring out rates and approval odds. Be advised that you need to open up an account for $25 and, submit several documents upfront to simply get a quote. It is very impersonal and you will be getting a lot of emails requesting information. I had to call several times to ask about the process. Not happy with the process at all! I will say that customer service has been responsive. Still in the process because I like... read more

Charity Simeri's profile image
Charity Simeri 
8 months ago

I love this bank so much! I’ve been with them for four years now and the service is amazing. 

A's profile image
A 
4 years ago

Young girl at drive-thru with long hair has terrible customer service, rude. A good dose of customer service training is definitely in store for her. Time to revamp that location with people that actually smile and dont hate their jobs 

Frequently asked questions about Austin Telco Federal Credit Union

How is Austin Telco Federal Credit Union rated?

Austin Telco Federal Credit Union has a 3.3 star rating with 15 reviews. 

When is Austin Telco Federal Credit Union open?

Austin Telco Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.