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Austin Telco Federal Credit Union

3.1

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Location details

7501 E Hwy 290, Austin, TX, 78723, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.147 reviews
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Emily's World's profile image
Emily's World 
3 months ago

Just went to try and open an account and the "manager" Ivan was so rude to me. I was trying to open an account and had started the process online and only needed to fund the account because the online system was not working. The staff is unorganized and had to reach out to the main branch bc they had no idea what to do. I funded the account with and received an email from austin telco saying they received it but they couldn't see it on their end. Ivan came over and said you need to leave and come back tomorrow, we are closed... read more

Officially Zy's profile image
Officially Zy 
a year ago

I went in intending to open an account, and everything was fine until I stepped out briefly to withdraw cash, which I only did because I was trying to meet their requirements. When I returned just minutes later, I was told I couldn’t be helped, even though I had just been inside because they were now closed. The branch manager specifically told me if I went ahead to the ATM she’d let me back in to open my account. I asked her twice if she was sure. What really frustrated me was that the person I spoke with didn’t even come ... read more

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charles king 
6 months ago

Gaby, Katie, Jessica ATFCU , these young ladies are professional nice friendly and on point I always have a great experience here come check it out yourself I've been banking here for years and will continue because of the great service 

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Lisa Williams 
11 months ago

What bank is closed on weekends and makes it inaccessible to get bank services for those who work 9-5? Well Austin Telco is closed on weekends, and has hours from 9-4. 

Christy Wright's profile image
Christy Wright 
9 years ago

Terrible service from a supervisor. Where do I begin, I was setting up a direct deposit for my job and apparently the account I was trying to get it deposited in was closed. I had been speaking with multiple reps in regards to why my deposit hadn't posted yet and no one with Austin Telco could let me know why. I had to find out from my payroll office that the reason it wasn't going through was because that account was closed. SO after I had realized this was the issue I tried to deposit a check to reopen my account and they ... read more

Frequently asked questions about Austin Telco Federal Credit Union

How is Austin Telco Federal Credit Union rated?

Austin Telco Federal Credit Union has a 3.1 star rating with 47 reviews. 

When is Austin Telco Federal Credit Union open?

Austin Telco Federal Credit Union is closed now. It will open at 9:00 a.m.