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Austin Telco Federal Credit Union

3.4

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Location details

201 Sundance Pkwy, Round Rock, TX, 78681, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 4:00 p.m.
Tue09:00 a.m. to 4:00 p.m.
Wed09:00 a.m. to 4:00 p.m.
Thu09:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.433 reviews
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Tyler Germany's profile image
Tyler Germany 
2 months ago

Extremely happy with my experience here. I had an on unusual situation on my hands, and needed to open a simple checking and savings account. After having a pretty bad experience down the road at Frost Bank, I walked in here with not much hope. Both people I interacted with here were extremely friendly, helpful, knowledgeable, and transparent from the very second I spoke with them. Within an hour, all my questions were answered, all my needs were met, and I have a new banking institution to call home! I want to name drop Han... read more

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Dee Dimes 
a month ago

Today, I walked into this bank to open a new account. It wasn’t busy at all — the place was practically empty. I was acknowledged twice, told to take a seat, and then… nothing. I sat there and watched as time went by, feeling invisible. It’s hard not to wonder if the color of my skin had something to do with it. I came in with the same purpose as anyone else — to be treated with respect and fairness — but instead, I left feeling small and ignored. Discrimination doesn’t always look loud or obvious. Sometimes it’s in the sile... read more

Rosemary *Queen Of north* Herrera's profile image
Rosemary *Queen Of north* Herrera 
5 months ago

I'm about to close my account with this bank tell me why I called in during the week day & the young man tells me you have to come in to update your phone number I call the next day a young lady says sure I told her my situation she updated my phone number through the phone I had lost my second phone I was able to get online & on my app today is 12/30/24 for a few seconds now tell me Why I can't get on both this happened right after they closed at 4pm. I'm done with this bank. I got bills to pay. I ain't got time to play 20... read more

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Jeanette 
7 months ago

And I thought Bank of America was bad! This bank truly does not care about its customers. It's screwed me royally twice and I'm not going to wait around a 3rd time. I use it to pay my employees then suddenly they have a daily $ limit per day with no warning. Then the account I've had set up for eight years with quickbooks, suddenly ATFCU did not "recognize" my account because the 1800 wasn't in front of the account. EIGHT YEARS and they couldn't bother to tell me that I needed to update my account info with other vendors? I ... read more

sariud snikipoh's profile image
sariud snikipoh 
5 months ago

Austin telco is great, it’s just this location that sucks. ATM is usually either empty or out of order with no signage. And the workers here are pretty rude, I thought this was Austin telco not Bank of America?? 

Frequently asked questions about Austin Telco Federal Credit Union

How is Austin Telco Federal Credit Union rated?

Austin Telco Federal Credit Union has a 3.4 star rating with 33 reviews. 

When is Austin Telco Federal Credit Union open?

Austin Telco Federal Credit Union is closed now. It will open at 9:00 a.m.