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Austin Telco Federal Credit Union
- Credit Unions
- Lakeway, TX
About this business
Location details
1603 Ranch Rd 620 S, Lakeway, TX, 78734, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 4:00 p.m. | |
| Tue | 09:00 a.m. to 4:00 p.m. | |
| Wed | 09:00 a.m. to 4:00 p.m. | |
| Thu | 09:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The employees of this branch were less than competent and not interested in providing quality customer service. I do not recommend this branch. My experience with Austin Telco has been good in the past, however this branch is not reflective of that quality experience.
Terrible bank branch of Austin Telco. Their sign and website say they close at 1pm on Saturdays, and the last few times I’ve tried going they are closed an hour early. Honestly really pisses me off. Always has terrible customer service and makes me inclined to not to ever return. I will be contacting a higher up and complaining because there is absolutely no reason to be this unprofessional and unproductive.
This institution and this branch are terrible. Poor customer service and they are unable to handle the simplest of transactions. And if you have a business account they are even worse. I strongly recommend avoiding Austin Telco.
They do not do branch sharing... meaning if you are with a another credit union, they won't assist you (a typical feature of all credit unions in the US)
Worst bank ever!! Literally they do nothing right. One time they lost my entire paycheck, most recently they issued me a new debit card that they forgot to put in the system and now I have no way to access my funds without going to an open branch location. Literally the worst!! Do not bank here!
Frequently asked questions about Austin Telco Federal Credit Union
How is Austin Telco Federal Credit Union rated?
Austin Telco Federal Credit Union has a 2.7 star rating with 13 reviews.
When is Austin Telco Federal Credit Union open?
Austin Telco Federal Credit Union is closed now. It will open at 9:00 a.m.