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Austin Telco Federal Credit Union
- Credit Unions
- Leander, TX
About this business
Location details
10200 E Crystal Falls Pkwy, Leander, TX, 78641, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 4:00 p.m. | |
| Tue | 09:00 a.m. to 4:00 p.m. | |
| Wed | 09:00 a.m. to 4:00 p.m. | |
| Thu | 09:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I went in to reactivate an account and Juliet immediately greeted me and was polite and cheerful. She shredded my old debit card while I watched to insure my information was not compromised. She provided all the information I needed to reconnect and login to my account.
Austin Telco Federal Credit Union is a valued and trusted financial partner in the Leander community. Their team is knowledgeable, approachable, and genuinely focused on helping individuals and businesses succeed financially. From personal banking to business services, they provide practical solutions with a strong local commitment. We appreciate Austin Telco’s ongoing support of local initiatives and their active involvement in the Chamber and community. If you’re looking for a financial institution that combines expertise... read more
The bank tellers are very friendly and helpful. Always smiling and greet everyone who walks in the door.
Update: This is the day after I left this review - The manager of the Leander branch read the review and called me. She began by lying and saying she offered the money but in different denominations. Complete lie. I explained that this wasn't true and I had two recorded phone calls made while still in the parking lot with them telling me a second and third time that they did not have funds. Then she called me a liar. When I offered her the recordings she ignored it and stated they did have the funds yesterday, I told her I w... read more
Austin Telco is a complete failure of a bank. Slow, outdated, and painfully incompetent, they turn basic banking into an exhausting ordeal. Customer service is unhelpful at best and dismissive at worst, and it’s obvious they don’t value members’ time. Switching to UHCU exposed just how embarrassing Austin Telco really is—the other banks are efficient, modern, and actually cares about its customers. There is absolutely no reason to stay with Austin Telco when better options exist. Save yourself the frustration and switch.
Frequently asked questions about Austin Telco Federal Credit Union
How is Austin Telco Federal Credit Union rated?
Austin Telco Federal Credit Union has a 3.4 star rating with 46 reviews.
When is Austin Telco Federal Credit Union open?
Austin Telco Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.