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Austin Telco Federal Credit Union
- Credit Unions
- Pflugerville, TX
About this business
Location details
1525 Town Center Dr, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 4:00 p.m. | |
| Tue | 09:00 a.m. to 4:00 p.m. | |
| Wed | 09:00 a.m. to 4:00 p.m. | |
| Thu | 09:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Austin Telco Credit Union I am leaving this review to document my experience and to warn others who may find themselves in a similar situation. Austin Telco Credit Union became involved as the lender on an auto loan connected to a transaction that is now under serious dispute. I repeatedly contacted the credit union to explain that there were material issues with the dealership transaction, including discrepancies in paperwork, missing documentation, conflicting contract terms, and questions surrounding authorization and sig... read more
Ms. Deanna and Mr. Jeff, aka the dynamic duo, are pretty decent. Better than that, really. And that girl in the Drive Thru has a gorgeous smile. It's even more gorgeously gorgecious when on the other side of the window. Best Free Coffee and they do the fancy triangle thing en los banos. I recommend a rug for the bathrooms. Floor is so clean, it can be slippery. And it would eliminate the reflection seen under the door.
This location makes me want to find another bank— go to any other Austin Telco and you will receive great customer service. The tellers here have no sense of urgency or efficiency and have terrible attitudes.
It takes weeks to get anything done with this bank. Anytime my account has an issue, I’m told they either don’t know why or told that it’s been fixed when it has not been. I have to call 3-5 times for every issue I’ve had with my account, which is quite often when it comes to direct deposit, mobile banking, and even suspected fraud cases. Would not recommend this credit union to anyone.
ATFCU would not approve my car refinance at the full amount, they only offered to finance 89% of it. It's clear they just want to get you in the door to use their checking and savings accounts (they sign you up for them if you proceed with the loan).
Frequently asked questions about Austin Telco Federal Credit Union
How is Austin Telco Federal Credit Union rated?
Austin Telco Federal Credit Union has a 3.1 star rating with 14 reviews.
When is Austin Telco Federal Credit Union open?
Austin Telco Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m.