Austin Telco Federal Credit Union

Dwan A. 

on Yelp

7 years ago

Austin Telco, how I love thee! I had a serious emergency on 8/2/2018 - I lost a Teller Check before I could give it to my property mgmt company for my August rent. Corey at Telco helped me calm down and within 20 minutes, I had a new Teller check to replace the lost one!!! I had to return to YELP to express how this branch has been a life saver every since I joined in the 90s. They helped when my bank card was stolen 15 years ago! Rock On Austin Telco! 

Chelsea M. 

on Yelp

8 years ago

Thanks so much for putting up with my frustration just a while ago my apologies, its been a long week! and to any one else looking for banks to sign up for this is the one! Taylor is great normally helps me out with my mobile deposit and everyone else is great too! Love this team. 

John K. 

on Yelp

8 years ago

the best credit union and employees in the world. i love trouble free banking like they provide. i went in to refinance my truck and leeane made it happen in 30 minutes, now that is service. keep up the good work. 

Bryson R. 

on Yelp

8 years ago

I have been using Austin Telco my entire life and I've never had an issue. Everyone is always super friendly and I never have to wait long at all. 

Raelena E. 

on Yelp

8 years ago

I have been banking with Telco for about 20 years. I love them, and have had checking, savings, loans, etc. I use the online bill pay all the time. I pull up the website nearly everyday and find it extremely easy to use. The convenience of being able to transfer money from one account to another is wonderful. I have never had a bad experience with them in any way. The tellers are helpful, and follow the regulations, whether you like them or not. What else can you expect? 

lisa g. 

on Yelp

8 years ago

EDIT: After sending email to management, they took care of all of the issues and have been wonderful. Seems like this was a case of going through the basic customer service and not getting initial resolution. They again are tops in my opinion and glad they were able to step up and take care of the issues. Thanks for being a great credit union! Wow! I'm in the middle of trying to get an auto loan (already approved but it took more than 30 days to find a car, so they required a new application). If you have a dealer willin... read more

Charles R. 

on Yelp

9 years ago

I have been with EVERY major bank over the years. I absolutely love my FCU. Have never had even the slightest problem that could not be easily resolved. I was honestly shocked when I saw that people were dissatisfied to the point of a "one star" review. And I'm NOT a fan of financial institutions as a whole. Been a member (and my wife, and now my teen aged daughter too) for over 10 years. 

John C. 

on Yelp

11 years ago

I have been a member of ATFCU since 2001 and have never been happier. In my mid fifties now, I have had a few accounts with different banks...but none with the great pleasure I have had since joining ATFCU. Over my history with them, I have purchased several new cars, boat, RV and refinanced a home and purchased a 2nd home as well. Never any major hiccups, and always a friendly staff. I can predict that as long as they are around, I will not go to another bank. I am one happy customer, as is my wife. 

Kirsten T. 

on Yelp

11 years ago

This is a great credit union. I have my personal and business accounts with them and have always received the best service. I also have an auto loan here with an incredibly low interest rate. These folks are super helpful and really seem to care about helping people and providing the best service they can.