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869 Bryant St, San Francisco, CA, 94103, United States
Get directionsThe woman helping us made the whole process simple and helped all our specific needs and helped us get our guy out in a few hour!
Business response:
We’re happy our team was able to work with your specific needs and make the entire process simple from start to finish. Thank you Maya for sharing your experience with us!
Excellent customer service everyone was amazing made me feel great thanks Bailey hotline!
Business response:
Thank you Kevin for you kind words. We pride ourselves on our customer service and appreciate the feed back.
So grateful for Virgie at Bail Hotline at the Van Nuys office seeing us last minute even though the place was 5 minutes to close. She was willing to take the time to explain everything thoroughly and didnt even appear irritated that we showed up last minute. If more people took her approach to life the world would be a much better place. In the unfortunate event you need the services of a bail company, I highly recommend special requesting Virgie at Bail Hotline You won't find a better person in the business.Thanks for ... read more
Business response:
What an incredible compliment for Virgie! Even with only five minutes until closing, she made sure you never felt rushed and took the time to explain the details others hadn’t. We’ll make sure Virgie knows just how much her kindness meant to you!
Honestly they do their best to save you money & ur loved one. My fiancés bond was too high & they just worked things out so easy. They didn't waste time requesting jail, for a visit the same day so they can have a talk with him. Remember it does take couple hours for him to be released from jail but,they definitely did not need 5 other people to co sign just like any other companies. We trusted them and they trusted us right away. Don't blame them for something you haven't been responsible about. Pay on time or don't waste t... read more
Business response:
Hi Esmer! We’re so glad our team was able to work with your situation and make a high bond feel more manageable. Thank you for choosing Bail Hotline and sharing your experience!
Maria was super nice!!! She helped me out on a Sunday when I needed to pay my balance.
Business response:
We’re happy Maria made taking care of your balance easy and treated you with kindness along the way. Thanks for recognizing her great service!
So I have given this company $4000. Unfortunately, the situation occurred and needed to use a bail bonds. The charges have not been filed police actually arrested the wrong individual.. They arrested the correct person the following day however, bail was posted. You cannot get your money back. $4000 later they still want more money and I explained that I can pay them the 500 more dollars they want on the first. two cosigners signed. out of the kindness of their heart, knowing that I will be able to make these payments. I ask... read more
Business response:
Hello Enilda. Thank you for taking the time to explain your experience and the financial difficulties you were facing. After paying $4,000 toward a bond and learning that the charges had not been filed following what you described as a mistaken arrest, we recognize how frustrating it would be to continue facing additional payment obligations. We would like to review the original bond agreement, the status of the bond after it was posted, and the account history to clarify how the $4,000 payment was applied and why an additio... read more
Please use other bail bond company. This company screwed up my loved one. They had my loved one arrested without proper warrant whatsoever. Then they call me asking for more cash. Once our attorney reviewed what was going on, she could not believe what was happening. Take your money elsewhere, they will screw up with your loved one more and squeeze more money from you. Their employees are disrespectful and has no class at all. I called up JAG Bailbond and they are very knowledgeable and had advised me never spend 25k like th... read more
Business response:
Hello Rose. The concerns you raised about your loved one's arrest, the circumstances surrounding the warrant, and the subsequent request for additional money are serious and deserve careful attention. We recognize how distressing this situation must have been for your family and we would like to review the original bond agreement, the circumstances surrounding the reported arrest, any applicable warrant or court documentation, and our team's involvement to better understand what happened. We would also want to examine the ba... read more
Bail Hotline Bail Bonds has a 4.2 star rating with 56 reviews.
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