Bay Beach Veterinary Emergency Hospital

Mary-Ann L. 

on Google

3 months ago

It’s tough to rate a place where your furry companion is in dire need for you to be at this place. BUT thank goodness for places like Bay Beach Vet Emergency Hospital it’s the first place you need to know has your back. The staff is friendly and competent. The lobby, seating area is charming with seasonal decor (Fall, Thanksgiving, Halloween at this time) and orange seats, welcoming at the stressful times or early morning emergencies. The receiving room is clean. They were thorough and upfront about their charges ($270 for d... read more

Heather Ries 

on Google

2 weeks ago

I'm utterly shocked to read so many terrible reviews for this group of lovely professionals. Last night, New Year's Day, my OG, my true ride or die, my bestest bud needed help.. she was dying suddenly at home. I called in an utter panic and the lovely gal who answered the phone was 💯 compassionate and helpful.. she told me to bring my baby in and they would help her. We arrived and everyone rushed out to help.. took her back to the emergency room and quickly determined what I already knew. Tess was dying. The vet, wish I co... read more

Julia Villegas 

on Google

3 months ago

Unfortunately, about a week ago we had to rush our dog to the emergency room. Obviously, your dog being incredibly sick is never a good time; however, I would like to just say “thank you”. Thank you to the animal doctors and nurses here. Our little girl had to be hospitalized and stayed here for almost three days. The team at Bay Beach was nothing short of exceptional. We felt as if the only thing they truly cared about was the well being of our dog and making sure they did everything they could to ensure her recovery which,... read more

Allison Richards 

on Google

2 weeks ago

This facility could use a course on communication management. I spent over 5 hours here on Christmas night with maybe 20 minutes of that spent actually speaking to staff. I sat in the exam room for over an hour after speaking with the doctor for 10 maybe minutes total, and there was zero communication or check in from any staff on what we're waiting for, how much longer, how are we doing, etc. The medical. staff, when available, was competent and thorough in their exam. To be clear, my complaint is not the amount of time I ... read more

Abby Tuttle 

on Google

4 months ago

I have unfortunately had to come to this vet twice with my cat and both times they made one of the hardest things I have had to go through easier the entire staff was incredibly patient and wonderful with us, they helped get us prints from our sweet boy and let us take all the time we needed with him and saying goodbye to him. They where so comforting and made such an incredibly hard and heartbreaking loss just a little easier thank you to everyone on staff that night for taking care of my fish boy.