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Big Kahuna Pools, Spas, and More Inc.
- Swimming Pools
- New Bern, NC
About this business
Location details
100 Rhem St, New Bern, NC, 28562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Absolutely love this place! Everyone is so friendly and makes sure you are well taken care of. I take my water sample at the start of the season and Cynthia gets me squared away every time!! If you have any issues with your pool and need help she is the best, I’m still new to this whole pool thing but she goes above and beyond to make sure I purchase the right chemicals and put them in correctly. Highly recommend this company!
Big Kahuna Pools technician, Mitch, maintains our pool. He does a phenomenal job! I directly interfaced with him yesterday, very professional, straightforward with the status of my pool and equipment. He laid out a plan for future maintenance that has to be done periodically with full reasons for having to be accomplished. I hope the company treats this man well, he is a true asset!
We hired Big Kahuna to turn our pool from Green to clean. They came out three times. My pool is still green. And they want $991 for this lack of service. Before and after pictures below. No difference.
Love our pool from Big Kahuna! They put in a fiberglass insert while our forever home was being built at the same time. They were great to work with and well-coordinated with our builder. We have found them to be very responsive, professional, and easy to work with. While we are learning the ropes, they have sent us a wonderful Tech named Mitch to help us care for the pool since we are still getting settled in. He is a perfectionist when it comes to balancing the chemicals, cleaning, and making our pool sparkle. You can't as... read more
I purchased a hot tub from Big Kahuna Pools & Spas about 2.5 years ago. I wanted a quality tub, which they offered through their Hydropool line. Unfortunately, the tub had some issues and required repairs. Big Kahuna stood behind their product and attempted to fix the tub several times. Their customer service was good, and they genuinely tried to resolve the issues. After 2.5 years, it was determined that replacing the tub through the manufacturer was the best course of action. Big Kahuna and Hydropool both stood behind thei... read more
Frequently asked questions about Big Kahuna Pools, Spas, and More Inc.
How is Big Kahuna Pools, Spas, and More Inc. rated?
Big Kahuna Pools, Spas, and More Inc. has a 4.3 star rating with 88 reviews.
When is Big Kahuna Pools, Spas, and More Inc. open?
Big Kahuna Pools, Spas, and More Inc. is closed now. It will open tomorrow at 10:00 a.m.