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Black Bear Diner Downey
- Restaurants
- Downey, CA
About this business
Location details
7900 Florence Ave, Downey, CA, 90240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I want to thank Mia for being such a doll. She was clear speaking,fast and a real sweetheart. She is a big asset to this restaurant. It was my youngest birthday and he was in a wheelchair but she still made us feel special
Business response:
Betty M., We can't thank you enough for taking the time to share your service and hospitality experience with us. We know you have a choice when you go out to eat and we truly value your business. Feedback like yours motivates us to keep doing our best. See you again soon! Black Bear Diner 244 - Downey
My family enjoys coming to this location, we always receive exceptional service. Sometimes there is a wait during peak hours but they are very efficient as far as taking orders and getting the food out. Food is delicious, love to indulge on the Big GRIZZ or a chicken steak. Restaurant is clean & staff is attentive.
Business response:
Aw shucks, we're blushing! Luis M. Thank you so much for choosing to spend your time and money with us and for taking the time to leave us a review. We work hard to provide you a consistently excellent experience, and we can't wait to see you again soon to #FeedYourInnerBear! Black Bear Diner 244 - Downey
Every time I go have breakfast here, it never misses. Their staff is always on point making sure your experience is always a good one. I've tried pretty much everything on their menu. My family and I love Black Bear Diner.
Business response:
Thank you for the great review and for choosing to spend your time and money with us Freddy R. . We strive to have our guests say, "WOW!" when you get your food and it sounds like we hit the mark! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear! Black Bear Diner 244 - Downey
One might think that with the huge crowds at this BBD location, the food must be phenomenal but I have to say that after coming here regularly (I live a few blocks away) the food is just alright. It's definitely a step above Norms/Denny's but I wouldn't say it's amazing. The item I've liked most is their veggie scramble. On another occasion I had the tuna melt and it was good. On my last visit I had the egg sandwich (I can't remember the actual name) and it was meh. It was a little cold which was odd because we went at 7am b... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The food was amazing, very very tasty no flaws. Loved the service especially our server, Mike. Very amazing and funny server you'll love him. All the staff were very welcoming with amazing customer service. Overall amazing.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
This is our family's go-to spot whenever we want to have a cozy meal. We know that we're always going to have a great time and eat great food. This dinner was extra special due to our server Jesus who did everything to make sure we had an enjoyable meal. Not only that but he went above and beyond for our little one. She was treated like a princess the whole time. As a parent you surely appreciate someone who not only displays patience but also interest in helping your child have a good time while having dinner. I will alway... read more
Business response:
Aw, shucks, you're making us blush!
The food was really good, my complaint is about the service. One of the bussers was a better server than our waitress. She messed up our order after several times correcting her when she read it back to us, was rude, and incredibly inattentive. She served us the wrong food and didn't give us any utensils so we asked the busser and he was the main one asking what we needed and helped us out. He got our utensils, grabbed our plates, and gave us boxes to go. She only came to check on us when I was saying this will be reflected ... read more
Business response:
We apologize for the poor service experience. Glad our busser provided great care and the food was really good! We'll address this internally.
Kyle was a great server. He knows the menu very well and made perfect suggestions based on my questions. I definitely will go there again and ask to be seated in his station.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
Feels like cabin and bear cave feel Huge menu. Feels like you're down south. They have specials of the day and portions for varying appetites too Their pies are awesome too Better than Marie Callender's too
Business response:
Thanks for letting us know you think we are great, Shirley! Come see us again soon and #FeedYourInnerBear!
Frequently asked questions about Black Bear Diner Downey
How is Black Bear Diner Downey rated?
Black Bear Diner Downey has a 4.4 star rating with 3,197 reviews.
When is Black Bear Diner Downey open?
Black Bear Diner Downey is closed now. It will open tomorrow at 6:00 a.m.