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7900 Florence Ave, Downey, CA, 90240, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
One might think that with the huge crowds at this BBD location, the food must be phenomenal but I have to say that after coming here regularly (I live a few blocks away) the food is just alright. It's definitely a step above Norms/Denny's but I wouldn't say it's amazing. The item I've liked most is their veggie scramble. On another occasion I had the tuna melt and it was good. On my last visit I had the egg sandwich (I can't remember the actual name) and it was meh. It was a little cold which was odd because we went at 7am b... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
The food was amazing, very very tasty no flaws. Loved the service especially our server, Mike. Very amazing and funny server you'll love him. All the staff were very welcoming with amazing customer service. Overall amazing.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
This is our family's go-to spot whenever we want to have a cozy meal. We know that we're always going to have a great time and eat great food. This dinner was extra special due to our server Jesus who did everything to make sure we had an enjoyable meal. Not only that but he went above and beyond for our little one. She was treated like a princess the whole time. As a parent you surely appreciate someone who not only displays patience but also interest in helping your child have a good time while having dinner. I will alway... read more
Business response:
Aw, shucks, you're making us blush!
The food was really good, my complaint is about the service. One of the bussers was a better server than our waitress. She messed up our order after several times correcting her when she read it back to us, was rude, and incredibly inattentive. She served us the wrong food and didn't give us any utensils so we asked the busser and he was the main one asking what we needed and helped us out. He got our utensils, grabbed our plates, and gave us boxes to go. She only came to check on us when I was saying this will be reflected ... read more
Business response:
We apologize for the poor service experience. Glad our busser provided great care and the food was really good! We'll address this internally.
Kyle was a great server. He knows the menu very well and made perfect suggestions based on my questions. I definitely will go there again and ask to be seated in his station.
Business response:
Thanks for taking the time to let us know about your great experience feeding your inner bear! We'll be sure to pass your kind words on to our staff. We hope to see you again soon. :-) Keep Feeding Your Inner Bear!
Feels like cabin and bear cave feel Huge menu. Feels like you're down south. They have specials of the day and portions for varying appetites too Their pies are awesome too Better than Marie Callender's too
Business response:
Thanks for letting us know you think we are great, Shirley! Come see us again soon and #FeedYourInnerBear!
We had such a wonderful experience at Black Bear Diner in Downey, thanks to our waiter Mike. We were the last customers in the restaurant, and although the diner closes at 10:00 pm (we were still there around 10:17 pm), we never once felt rushed or uncomfortable. Mike was incredibly patient, kind, and professional from the very beginning until the end. What truly stood out was his attitude -- he had a genuine, warm smile the entire time, even late at night. He checked on us at just the right moments, making sure we had eve... read more
Business response:
Thanks for the kind words and recommendation, Erika. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!
Great service! Kyle was very attentive and helpful with his service and ensuring we had everything we needed. This was my first time at Black Bear and I appreciated the extra effort that he placed to further enhance the experience. The food was excellent. Kyle recommended the in house made patties and they did not disappoint, I would recommend. The atmosphere was friendly and an enjoyable for catching up and sharing a good time.
Business response:
Aw, shucks, you're making us blush!
Came for breakfast and had a wonderful experience. The food was very good for an amazing price. Thank you to Kyle for his amazing service. He very friendly and attentive. The diner as a whole is very welcoming and cozy. Would definitely recommend!
Business response:
Keep feeding your inner bear! We look forward to seeing you soon Lilianna!
Black Bear Diner Downey has a 4.4 star rating with 3,547 reviews.
Black Bear Diner Downey is open now. It will close at 10:00 p.m.