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Black Pine Hot Tubs & Swim Spas
- Hot Tub & Pool
- Tacoma, WA
About this business
Location details
3520 S Pine St, Tacoma, WA, 98409, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
We bought our hot tub at the Tacoma store about a year ago. Santi (the salesman there) was great about showing us several options in hot tubs, several options for financing, and never pressured us at all. We found exactly what we wanted, and everything from that moment on went super smoothly. A year later, I can still call if I have a question and talk about how to address it. With daily use for the last year, we haven't had any problems. If you're even thinking about a hot tub... go to Black Pine in Tacoma & see S... read more
My experience at black pine hot tub store was extraordinary. Santi, the sales representative, was knowledgeable, professional, and genuinely helpful in guiding me to the right hot tub for my family and I. We ultimately chose the platinum Spas Oslo, and we couldn’t be happier with our decision. The delivery team was friendly, careful, and attentive while placing the hot tub in the designated location, ensuring everything was done safely and without any damage. Outstanding job by Joel and his team. Once everything was se... read more
Updated Review from a 1 Star!! I bought a 6x6 Platinum Spa from Black Pine. The hot tub was paid for and delivered without issue. A problem occurred when, after having the electrician connect it, the inspection would not pass - the hot tub did not have the required UL plate to certify that it was legal for use in the state of Washington. This was an issue that Black Pine had never faced before and they were unsure how to handle it at first - I got worried because I had also never bought a hot tub before. After Black Pine wor... read more
Black Pine Hot Tubs & Swim Spas in Tacoma, WA are a joke. I called them because my jets stopped working. They took down my information and gave me a date around two weeks out. I was looking at my bank account and saw that black pine hot tubs and swim spas took from my bank account $329.20. I called them on the phone and ask them why did you take $329.20. Nobody came out and fixed my hot tub yet. You return that money back to me. You'll get paid when the job is done. Billing said you are not getting your money back. We went ... read more
I had an amazing experience at Black Pine Hot Tubs & Swim Spa. Santi was exceptional—professional, knowledgeable, and genuinely helpful from start to finish. I originally went in just to look around, but he took the time to walk me through every detail and helped me find the perfect hot tub within my budget. What really stood out was the follow-up. Santi didn’t just make the sale and disappear—he kept checking in until the tub was delivered and made sure everything was working properly. That level of care is rare. This was... read more
Frequently asked questions about Black Pine Hot Tubs & Swim Spas
How is Black Pine Hot Tubs & Swim Spas rated?
Black Pine Hot Tubs & Swim Spas has a 3.9 star rating with 100 reviews.
When is Black Pine Hot Tubs & Swim Spas open?
Black Pine Hot Tubs & Swim Spas is closed now. It will open at 10:00 a.m.