Black Pine Hot Tubs & Swim Spas's cover image
Claimed

This profile has been claimed by the business owner or representative.

Black Pine Hot Tubs & Swim Spas

3.9

About this business

About Black Pine Hot Tubs & Swim Spas Black Pine is Washington’s Hot Tub and Swim Spa Superstore. With more than 25 units on display at each of our locations, we offer the best selection and price and a seasoned, no-pressure, Sales staff. Each of our customers has individual requirements and questions: We are here to answer your questions and help you make the best choice at the lowest price. 

Location details

3520 S Pine St, Tacoma, WA, 98409, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.9100 reviews
Select a rating
Joshua Coates's profile image
Joshua Coates 
2 months ago

The experience with Santi in the store was very enjoyable. On a big purchase he was extremely friendly, knowledgeable and understanding. I went to 5 other shops before using Black Pine for our spa. This was a gift for my wife for our 25 year anniversary. The shipping time for a custom order tub was longer than expected and on delivery day, there was an issue with the tub. Santi and Rachel were on top of it the next day and the following morning Chris was at the house to diagnose the issue. A loose fitting caused the water to... read more

Douglas Broadway's profile image
Douglas Broadway 
a month ago

I have bought a house that has a spa that was purchased from black pine. So I am not even a customer. I called with what I thought was a problem with my hot tub. Joel and Santi, treated me as if I had just bought a $20,000 spa from them yesterday. These guys were amazing! They are extremely knowledgeable about their products and within a few minutes had me going again. Turns out it was used error. But they were great nonetheless. I highly recommend Joel and Santi and Black Pine 

Robert David's profile image
Robert David 
6 months ago

Santi at Black Pine Spas was the best. No fluff, just the facts sorta guy. Very pleasant, No pressure too. I did my research to find a spa and business that could do me justice. I’ve lived with constant back pain for over a year, job related, sustained by lifting 180 pound steel saddle. Insurance did not cover the cost but at what price do I put on quality of life?? The Orlando Therapeutic Spa had it all. Whole body, upper back and shoulder and lower back jets with a pump dedicated to each set the standard I needed an... read more

Susie Williams's profile image
Susie Williams 
a week ago

Sales could have gotten 5 stars but then they couldn’t actually get us the spa we paid for. We were then sold on buy one that’s in stock and get it asap. Apparently asap can still mean up to 5 weeks? Seriously irritated already and we haven’t even received anything. Run around run around and apologies. If you want a spa go elsewhere! We bought the tub before tariffs was a thing so just take responsibility rather than deflecting. The sale is the only thing your team is interested in. ASAP in any context should be explained is... read more

Elizabeth Wright's profile image
Elizabeth Wright 
2 months ago

We had a great follow up experience with Santi and Black Pine. After our first drain/refill we were having some issues. Santi was super responsive and helpful, so was Joel. Marcus and Jesus came out and were fantastic. Very happy with the service. 

View all google reviews

Frequently asked questions about Black Pine Hot Tubs & Swim Spas

How is Black Pine Hot Tubs & Swim Spas rated?

Black Pine Hot Tubs & Swim Spas has a 3.9 star rating with 100 reviews. 

When is Black Pine Hot Tubs & Swim Spas open?

Black Pine Hot Tubs & Swim Spas is closed now. It will open tomorrow at 12:00 p.m.