335audioman on DealerRater
8 years ago
12/30/2011, 12:35 PM
Truth be told, the negative reviews of this dealership scared me a bit. However, having been through car purchases several times now in my life, I know that a great sales person will either make or break the experience for a customer at any dealer. After reviewing only the "positive" reviews here on Yelp, I noticed the name Arthur Rychlewski come up as a good guy to work with, so I reached out directly to him...and I am VERY happy that I did.
I consider myself to be a well-informed and prepared car buyer. Therefore, I wanted to deal with someone that treated me with respect and did not play games with me. I hate wasting a lot of time at dealerships, so I wanted to be in and out without any hassle. I got exactly what I wanted with Arthur Rychlewski. I presented an offer to him (which I knew was lower than the best deal I could find anywhere online) and he came back to me with a counter that was well within my expectations and did not require a lot of back and forth dialogue. I could not ask for more.
The bottom line is this...I have purchased 6 cars in 12 years and I can say with confidence that Arthur Rychlewski was one of the best sales people that I have ever had the pleasure of working with. He is a straight shooter and if you are going to this dealership, work with Arthur.
About a year ago I reached out to BMW SF and spoke with another guy...do not remember his name...but he was not courteous and acted as if it was some kind of privilege for me to be speaking with him. After that, I never thought about contacting the dealership again. However, now that I live in SF and they had the car I wanted, I felt it made sense to give them another shot. Thanks to Arthur, I have confidence in this dealership again. I'll definitely be back to work with him again for my next BMW. Thanks Arthur!