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Branson Bay Marina LLC
- Self Storage
- Hollister, MO
About this business
Location details
668 Emerald Point Dr, Hollister, MO, 65672, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
"Unable to provide service on the 4th of July" is the perfect way to discribe this company's proficiency and attention to detail under most recent management.
Business response:
We understand the frustration and disappointment this situation has caused, especially for those in our community who were looking forward to accessing their boats this weekend. We are pleased to let you know that the forklift is now fully operational. Thank you for your patience and understanding, and we apologize for any inconvenience this may have caused.
Terribly run. They know there are little options so they don’t care when their equipment breaks. They left my battery in and I had to replace two brand new batteries. They also aren’t launching our boats over the holiday as their only way to get boats broke. No compensation or alternatives are being offered. Manager just told me That they Aren’t making money so we are just out of luck. They will get to fixing it when they have time yet they are still bringing in our money.
Business response:
We apologize for the experience you’ve had. We understand the frustration caused by the equipment issue, especially during the holiday period. The forklift is now operational, and we are working hard to prevent future disruptions. Regarding the battery issue, we would like to investigate further to ensure such problems do not recur. We value your feedback and are committed to improving our services.
RecommendedExcellent customer service and top notch staff! The building is clean and up to date. We will definitely be using again in the future!
Our family has vacationed here for over 30 years. We have always been pleased with how we were treated here at this Marina. Until today. We rented a pontoon boat for my little sisters birthday due to my grandfather and I not being able to use our jet skis due to medical reasons this year. We secured the rental on Sunday July 7 for today (Tuesday July 9) when we rented the boat they took our phone number, name, email address, and credit card and told us it was secure and we could leave. No receipts no confirmation email, noth... read more
Frequently asked questions about Branson Bay Marina LLC
How is Branson Bay Marina LLC rated?
Branson Bay Marina LLC has a 4.4 star rating with 126 reviews.
When is Branson Bay Marina LLC open?
Branson Bay Marina LLC is closed now. It will open on Tuesday at 10:00 a.m.