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Brickwork Self Storage
- Self Storage
- State College, PA
About this business
Location details
222 Science Park Rd, State College, PA, 16803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
I had an outstanding experience renting a storage locker at Brickwork Self in State College, PA . Mckayla truly went above and beyond to assist me, handling everything with a perfect blend of professionalism and kindness. It's rare to find someone so patient, knowledgeable, and genuinely easy to work with. She made securing a storage locker effortless and even enjoyable. Every detail was handled with care, and the entire process was seamless from start to finish. Outstanding !!!!.
Business response:
Thank you for sharing your experience! We’re glad to hear everything went smoothly and that Mckayla was able to make the process at Brickwork Self Storage easy and stress-free from start to finish. We appreciate your kind words and your business!
I agree with two of the comments already posted - Mikayla is a great representative of the business. But more importantly, they increased their monthly fees by more than 30%, when the economy for many is challenging AND while they are offering a 70% discount for new customers for their first 4 months. New customers are more valuable than long-term customers? As a side note they charge you for the APP access to enter the building and your unit. 66% of the times I have been to my unit, I have had to use their service prov... read more
Business response:
Hi Wendy. Thank you for sharing your feedback and recognizing Mikayla's service. We value our long-term customers and are sorry to hear about your frustrations with pricing, unit access, and availability of assistance. We take your concerns seriously and would appreciate the opportunity to discuss them further. Please reach out to our team directly at info@storageasset.com so we can better understand your experience and work toward a resolution.
A new and clean facility with modern technology and wonderful staff/management. However, a very flawed business model (appears driven by corporate or management company vice local employees). They have increased rent (after approximately 4 months renting at the location) nearing 40% (seems they settled on 32%ish). This is more than the increases of my natural gas, electricity, groceries and health insurance. Make it make sense. So much potential...lost.
Business response:
Thank you for your feedback, we’re glad you’ve had a positive experience with our facility and team. We understand your concerns about rate changes, and we truly appreciate you sharing them. If you’d like to discuss your account further, please don’t hesitate to reach out at info@storageasset.com, we’re here to help.
Frequently asked questions about Brickwork Self Storage
How is Brickwork Self Storage rated?
Brickwork Self Storage has a 4.9 star rating with 142 reviews.
When is Brickwork Self Storage open?
Brickwork Self Storage is open now. It will close at 10:00 p.m.