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103 West 96th Street, New York, NY, 10025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Why Bright Horizons won’t accept program voucher for families with low income or another package deal?
Unsafe for children. Do not place your children in their ‘care’. The seriously dangerous issues I raised with the director Amanda Brooks (such as chairs on tables in the rooms, staff not knowing whether or not my child had an allergy and staff asking to watch my child at the reception desk as opposed to in a class room because teachers weren’t on time) were framed as a ‘teachable moment’. I don’t believe that there will be change because I didn’t feel any sense of urgency or real concern from the director. Stay. Away.
Business response:
Hi Lauren. We’re sorry to hear about your experience at our center. It is our understanding that center management has reached out to you directly about your concerns. If you would like to discuss this further, please send us an email at communities@brighthorizons.com.
The teachers are great, communication top notch and my 3 year old knows ALL the letters, sounds and can write!
My daughter has been here since she was 4 months old. The whole team has been so welcoming and loving for the past 3 years. Leaving your little one to go back to work is never easy and they made us feel so secure in our decision. The friendships and knowledge she has gained is immeasurable. I’m not looking forward to leaving! 😊😢
My children have been here since they were 3 months old. Everyone is so loving and the kids have made great friends while learning so much.
Bright Horizons at West 96th Street has a 4.9 star rating with 31 reviews.
Bright Horizons at West 96th Street is closed now. It will open on Monday at 7:30 a.m.