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Caffè Concerto New Knightsbridge
- Italian
- London
About this business
Location details
78 Brompton Road, London, SW3 1ER, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:30 p.m. | |
| Tue | 7:30 a.m. to 11:30 p.m. | |
| Wed | 7:30 a.m. to 11:30 p.m. | |
| Thu | 7:30 a.m. to 11:30 p.m. | |
| Fri | 7:30 a.m. to 11:30 p.m. | |
| Sat | 7:30 a.m. to 11:30 p.m. | |
| Sun | 8:00 a.m. to 11:30 p.m. |
It's rare for me to give bad reviews, as i'm pretty easygoing when it comes to reviewing, but putting someone's safety at risk is unacceptable. Despite the very ridiculous prices for soft drinks, the service and staff are exceptionally disappointing. The waiters look tired and unwelcoming, just putting the food on your table and walking away without looking or saying anything. Sure, that's not too bad, but not great either. However, a female employee with a ponytail directed my father, who is partially paralyzed due to a ... read more
I’ve walked past this restaurant so many times while working nearby but never had the chance to go in. Today, I visited with my 6-year-old daughter, and I’m so glad we did. We had a fantastic experience. The food was amazing, the cocktails were delicious, and the service was excellent from start to finish. The staff were incredibly welcoming and went out of their way to entertain my daughter and make her feel really special, which made the visit even more memorable. It was absolutely worth it, and I’ll definitely be return... read more
The food was decent, unfortunately I don’t remember what I ordered we only got 3 mains and a few drinks. But the service was really slow, after we had finished our food we wanted to get dessert so we called a waiter and he told us he’d check if the dessert we wanted was available, but he never came back, then we called another waiter who said they’d get the waiter for our area to come serve us, no one came back. After waiting around for about 20-25mins after eating our mains we got fed up and just paid the bill and decided t... read more
Food pricey (think nearly £20 for a sandwich) but OK. Service a bit miserable. Diet Coke at £5.35 served in a free promo Coke glass beyond cheap (but not cheap!). 13.5% added to the bill that includes a very scammy ‘Hospitality Excellence Contribution’, which one assumes is to pay for the staff training. For the service fee scam alone I wouldn’t recommend. EDIT: The management 'reached out' in their response to this reviewing asking what they could do to achieve five stars. Here's how: 1. Have more than two members of st... read more
I had a wonderful experience at Cafe Concetro. A special thank you to Ali, who provided outstanding service throughout my visit. He was incredibly respectful, attentive, and genuinely courteous, making me feel very welcome from the moment I arrived. The coffee and food were excellent, and Ali’s friendly attitude and professionalism made the experience even better. It’s rare to come across someone who takes such pride in delivering exceptional customer service. Thank you, Ali, for your kindness and hospitality. I will defin... read more
Frequently asked questions about Caffè Concerto New Knightsbridge
How is Caffè Concerto New Knightsbridge rated?
Caffè Concerto New Knightsbridge has a 4.2 star rating with 4,016 reviews.
When is Caffè Concerto New Knightsbridge open?
Caffè Concerto New Knightsbridge is closed now. It will open at 7:30 a.m.