Caliza Ridge

Johnathan 

on Yelp

7 months ago

My experience at Caliza Ridge Apartments has been completely different from the negative review here. The leasing process for me was straightforward, communication was clear, and I was always kept in the loop on timelines and next steps. I was able to tour and knew exactly what I was signing before move-in, no surprises. The office staff has been consistently friendly, responsive, and actually helpful anytime I've had questions. Move-in went smoothly, and the apartment was clean and ready as expected. Overall, it's been a v... read more

Margaret E. 

on Yelp

3 days ago

Extremely Disappointing Customer Service - Unprofessional Experience with Lucas Benavidez I am extremely disappointed with the customer service we received at Caliza Ridge Apartments, specifically from Lucas Benavidez. This was one of the worst customer service experiences I have encountered in years. We drove five hours to San Antonio to tour apartments while considering relocating. Earlier that afternoon, Kylie greeted us and was extremely helpful, informative, and professional. She showed us the clubhouse, answered our ... read more

Nefretiri W. 

on Yelp

a year ago

Extremely disappointing and frustrating leasing experience. I applied for a 3-bedroom at Caliza Ridge Apartments in San Antonio and was met with weeks of vague responses, shifting requirements, and no access to the unit I was applying for--despite showing up in person multiple times. I was told conflicting things: "The unit is yours," "No further documentation needed," then later, "Your application is incomplete we still need XYZ." I was never actually allowed to view the actual apartment, only a virtual tour or touring a 2... read more