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Camelback Subaru Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1521 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Your vehicle will come back worse than you left it. Standard preventative maintenance with nothing wrong when I showed up and their service left me on the side of the road. I'm positive they don't perform checks their checklist says they do. They're more expensive than the Tempe location and still do a bad job.
This is the worst service department for timeliness. I had an 8:30 appointment for an OIL CHANGE and was told it will be two hours because they're really busy. What is the point of an appointment? The last time I was here for service, it was a similarly frustrating experience. Once my included services expire, I won't come near this place. I love the vehicle, but the sales guy after the purchase was less than wonderful, and the service department SUCKS!
I’ve brought my forester here for three years and they have exceptional service. They get to the bottom of issues, provide a loaner car if necessary, offer Lyft rides if you have to leave your car for the day, offer financing for larger car repairs, and work with extended warranties very well. Chloe has helped me several times, as well as Rebecca. They really do a nice job here.
Terrible experience! We brought our vehicle in because the check engine light was on and the engine felt like it was struggling a bit. We requested to diagnose the engine issue and inform us what was wrong. They instead inspected the vehicle and sent suggestions to fix/replace other minor parts that were completely unrelated to the engine issue. We asked again to please diagnose the engine issue and we will address the minor issues after the engine is fixed. Days would go by and we heard nothing from the Service Advisor Rebe... read more
The service department is only interested in finding the deepest point in your wallet and has very little interest in fixing the simpler requests you came in for. On more than one occasion I had problems over-diagnosed at exponential cost. Do not seek help here if you have any other options, there are many reputable shops nearby that will take care of your requests instead of testing your credit card.
Frequently asked questions about Camelback Subaru Service
How is Camelback Subaru Service rated?
Camelback Subaru Service has a 3.5 star rating with 53 reviews.
When is Camelback Subaru Service open?
Camelback Subaru Service is closed now. It will open tomorrow at 8:00 a.m.