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1550 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Poor Customer Service, be aware. Ordered a bunch of parts including a new transmission pan as previous shops and dealers by me haven’t been able to seal the pan correctly. This simple job I have planned to now do myself taking the time to do it right which is hard to find these days. I have probably spent over a thousand in the past with parts through camelback online and usually things have been okay with the exception of a damaged radiator nightmare and challenge with communication correcting the issue Last year. This go a... read more
Ordered OEM wipers online. Then at the service desk, asked for engine and cabin filters. The engine filter is correct, but they gave me 17801-YZZ09 as the second item, which is another engine filter for a Highlander. Wth?! Not even worth the drive back to this place to sort out. I won't be returning, for ANYTHING! Whether it's parts, new vehicle, maintenance, NOTHING! How does someone mess up that royally?!
So you’re already seeing that 2.7 rating and questioning if you should give them a shot. I thought the same and ordered a simple 5 dollar grille clip for in-store pickup. I never received any communication after I placed my order online. Good luck trying to call them because you’ll be transferred about 5 different times to ultimately leave a voicemail that won’t be returned. Save the time and money and go somewhere else.
We own a Toyota truck, and whenever we need parts, Miss Axa consistently assists us with exceptional service. Her positive attitude and helpful approach make a big difference. We truly value her support.
Unprofessional and Unreliable. I was told over a week ago that my parts were delayed but only 2–3 days away from arriving at Camelback. Since then—complete silence. No updates, no replies, and ignoring all questions. I’ve been left hanging without any information. I wouldn’t recommend doing business here if you value timely updates or basic customer service. The worst online buying experience ever.
Camelback Toyota Parts has a 2.9 star rating with 44 reviews.
Camelback Toyota Parts is open now. It will close at 6:00 p.m.