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Camelback Volkswagen Service
- Auto Repair
- Phoenix, AZ
About this business
Location details
1499 E Camelback Rd, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
We recently had our oil changed, purchased new tires, and had several other service items completed. Our service advisor, Alexander, provided outstanding customer service from start to finish. He clearly explained everything we could expect ahead of time, kept us informed throughout the entire process, and made sure our vehicle was ready when promised. Alexander was knowledgeable, professional, and took the time to ensure we received exactly the services our Tiguan needed. We especially appreciated his kindness, helpful at... read more
My 2024 ID-4 Had some issues with it charging normally I would be one of those difficult customers when I say difficult I mean difficult but I worked with Alexander in the service department and he made my issue a non-issue! As soon as my lease is up I’m definitely coming back and getting another one from Camelback VW thanks Alexander
I've been a customer of Camelback Volkswagen for 15 years; Shayna was the best service representative I've had. From the initial scheduling call to the pickup of my vehicle, Shayna demonstrated what great customer service is, and made me feel like a valued customer. She was friendly on the phone, thorough at check-in (even having me show her what the issue was - something no other service rep at CBVW has ever done), offered courtesy services, had everything in order at checkout, and even walked me out to my car when finished... read more
Was a little disappointed to have to get a brand new tire only having the vehicle a few months. I wish there was some sort of warranty on tires when you buy brand new, but regardless Shayna at VW Camelback was friendly, courteous, and keep me informed often. The service team was able to fix my tire same day which I needed and everyone was pleasant.
I came in for my first service on my Taos. I was greeted and helped right away. I was traveling from California and needed to get my car serviced. Chris was very helpful finding my warranty and my car was serviced and ready in about an hour. The waiting area was very nice and Chris made sure I was comfortable. A very nice experience.
Frequently asked questions about Camelback Volkswagen Service
How is Camelback Volkswagen Service rated?
Camelback Volkswagen Service has a 3.4 star rating with 93 reviews.
When is Camelback Volkswagen Service open?
Camelback Volkswagen Service is closed now. It will open at 7:00 a.m.