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Canterbury Woods

3.9

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Location details

651 Sinex Ave, Pacific Grove, CA, 93950, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
3.941 reviews
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Barbara R.'s profile image
Barbara R. 
rating
a week ago

When discharged from CHOMP, I needed placement in a skilled nursing facility before going home and discussed with discharge the facilities with immediate openings that met my medical and rehab needs. I am so happy I decided on Canterbury Woods. Their nursing personnel are their greatest asset. I had a complicated med administration schedule with multiple overlapping medical diagnoses that would have caused havoc at a facility that wasn't as patient-centered and flexible. A culture of respect and care seemed to be strong... read more

Business response:

Thank you for taking the time to leave a review! The team at Canterbury Woods is dedicated to providing compassionate and personalized care. 

Jillian P.'s profile image
Jillian P. 
rating
a year ago

The staff at Canterbury Woods go out of their way to provide compassionate care that helps residents and patients maintain their dignity and personal values. The Skilled Nursing Facility staff manage daily challenges with grace, skill, personalized attention, and good humor. The Assisted Living Facility staff cater to a residents with a wide range of needs and abilities, providing the most reliable and consistent care of any ALF I have seen. The Independent Living Facility provides delicious meals, supportive living on a per... read more

Business response:

Thank you for taking the time to leave such a kind and thoughtful review! 

Diana M.'s profile image
Diana M. 
rating
4 years ago

My darling Grandmama lived at Canterbury Woods for 20 years. What an incredible experience it was! I would not have chosen a better place for her to live out her life. The gardens and walking paths throughout the community are well maintained and beautiful. She was so excited when they got the coy pond as we would go and sit out there to watch the fish and the hummingbirds zooming through. The staff are incredibly dedicated, compassionate, hard working, and intentional. It is clear that they are there because they love what ... read more

Jan B.'s profile image
Jan B. 
rating
4 years ago

My Mother lived at Canterbury Wood s for 20 years and passed away just 3weeks ago. I can not say enough about the love and care she received from everyone there. From the administrator, Elvyra, to the house cleaner. They gave her dignity, love, care, respect and safety. Throughout the pandemic we were unable to see her however all I had to do was call the staff and I got immediate updates. During the time when Mom needed extra caregivers and I was unable to find any Elvyra found a way to get extra staff to care for her. The... read more

Bob B.'s profile image
Bob B. 
rating
5 years ago

I want to give 5 stars to Jody O'Connell, Director of Sales and Marketing. I received a mailing for my Mom. It was upsetting because she passed away almost 8 years ago. I sent a complaint to the email address on the card and received a very kind apology along with an explanation of how the error occurred. Jody actually spent some time researching the problem. This is really outstanding service. If this retirement community is run anything like how Jody does business, this has to be a great place. 

Business response:

Hi Bob! Thank you so much for taking the time to write such a thoughtful review. We will pass your positive words along to Jody. 

Anita D.'s profile image
Anita D. 
rating
6 years ago

I joined the Canterbury Woods community 6 years ago when I was "much too young". It has been a great choice for me. The community of residents supported by terrific caring staff is a welcoming home. Had I stayed in my home out in the wild I would already be increasingly isolated. Instead I have built a modest network of friends and enjoy planning hikes, trips to San Francisco, carpooling to concerts and other local events. I also love living in Pacific Grove. This is a walking town, a true small town where even someone who h... read more

Business response:

Thank you, Anita! 

Paula S.'s profile image
Paula S. 
rating
6 years ago

I had a job interview with "Robert" the dining room manager. Wow...all I can say is he was very rude . He seemed a little "hyper " as well. If I asked a question he would come back with a snide remark. At the end of the conversation, he paused for affect, then took glee in telling me "I wasn't a candidate for the job". Just goes to show you how power mongers operate. 

Business response:

Dear Paula, I was concerned to hear about your experience and spoke with Robert about your interview. He reported that it ended with him thanking you for your time and telling you that he would be in touch, something he explained he says to all of our applicants. Other people heard him say this to you as well, so you may have misheard his final remarks. Although I only have Robert's word for the rest of the interview, he described what he did and explained it was standard for all interviews he conducts. To me, the process s... read more

Frequently asked questions about Canterbury Woods

How is Canterbury Woods rated?

Canterbury Woods has a 3.9 star rating with 41 reviews. 

When is Canterbury Woods open?

Canterbury Woods is open now. It will close at 5:00 p.m.