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Canyon View Credit Union
- Credit Unions
- Riverton, UT
About this business
Location details
13347 S Market Center Dr, Riverton, UT, 84065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would give zero Stars if I could. The collections representative ******* was rude and did not have no empathy at all worst customer service that I've ever experienced in the world. I believe that they should take a course on empathy to teach all of the representatives about empathy because not one representative has empathy whatsoever. I would never recommend a family member, friend, a co-worker, or anyone to this credit Union in my life!
Business response:
I am so sorry to hear about your experience. We will address your concern and continue to promote empathy and understanding within our teams as we handle delicate financial situations - knowing we have a responsibility to individual members and our membership as a whole.
This firm has Discriminated, Retaliation, Harassment, Collecting on a debit included in a bankruptcy. Rude unprofessional, Threats consumers, fraudulent, Dishonest.August 2024 Bank / Credit Union started collections foreclosure of residency in ***************. Debit collector was starting foreclosure on a "protected Asset listed in a "Petition for Divorce filed on June, 11 2024". ******** was for a business loan for a ********************************** The bank / credit union branch manager expedited the foreclosure process ... read more
Business response:
Unfortunately, this was a normal foreclosure which followed all of the legal steps necessary. Every effort was made to find an alternative to foreclosure, but none was found. Ms. **** believes her divorce proceeds should control an unrelated loan transaction and foreclosure, but they do not. Foreclosure is always the second worst thing that can happen to a lender, second only to a loan going unpaid for a very long period of time with no prospects of being caught up. The credit union will always strive to find an alternative ... read more
I got a car ****** Corolla 2017 loan from ****** **** Auto in April, ********************, **. When ***** **** financial department checked an auto loan interest rate from mountain America credit union and canyon view credit union. ***** **** financial department female manager told me macus interest rate was higher than canyon view credit union. So I got the auto loan from canyon view credit union. A male worker named **** at canyon view credit union on ******************************** was the one scammed me $8,0000 from **... read more
Business response:
I am so sorry to hear about your experience. Upon further investigation, it seems like all we need is your insurance information for your car. I believe we have provided the needed direction to get this resolved and are happy to help with resolution. if you would like to reach out, please call us at ************ or stop by one of our branches.Regards ******* *******,AVP of ************************
Funny story - 2 years ago I had a 580 credit score across the board with numerous defaults, collections, charge offs, late payments and was granted a $1,000 unsecured loan through Ufirst. Fast forward after extensive research, time and effort I'm now a 700+ across the board with everything wiped clean (not via bankruptcy) and show no collections, no late payments, no charge offs, etc and only showing positive reporting. So I applied for the same $1,000 loan as previously had and was denied and told there are no loan options ... read more
Business response:
Good morning ****,I apologize for the confusion with your request. Let me take a look at this a bit more and get back to you as soon as possible. in the meantime if you would like to reach out to me please call me at ************.Regards ***************************** AVP of TQM
Called to get a payoff amount on one of my vehicles I have with them. I have two vehicles not one. Apparently their system only shows the one not two. Very frustrating. Apparently the second vehicle I have with them is basically hidden in the system somewhere. Telling me the payoff for the main vehicle. Which does not help me.
Business response:
Dear **********************,We apologize for the confusion. Let me look into this a little further and reach out to you shortly.Thanks *******
This bank has some very big problem in the way their online banking is set up that can cause serious problems with late payments for their clients. They set up their website so that, after you ask for a pay-off amount, and you make the pay-off (slightly higher than the outstanding balance, as is normal for a pay-off), and you see your account go to $0 balance, sometimes for several days, they then add a minor "interest" days later (on a 0 balance account!) which accrues interest without you realizing it, as you asked to and ... read more
Business response:
Dear *********,we are very sorry for your experience. We are looking into your complaint and will respond very shortly.Thanks *******
Frequently asked questions about Canyon View Credit Union
How is Canyon View Credit Union rated?
Canyon View Credit Union has a 4.3 star rating with 111 reviews.
When is Canyon View Credit Union open?
Canyon View Credit Union is open now. It will close at 5:00 p.m.