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Capital Digestive Care
- Gastroenterologist
- Norfolk, VA
About this business
Location details
885 Kempsville Rd, #114, Norfolk, VA, 23502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a really great experience from the moment I checked in. The staff was friendly, courteous, and made me feel comfortable right away, especially since this was my first time having this procedure. When I was called back, the nurse was very kind and calming and kept talking with me to help ease my nerves. I ended up feeling pretty nauseous and unwell, and they were so attentive and helpful during that time, which I really appreciated. Dr Hornbuckle also took the time to come in, explain everything clearly, and make sure... read more
Scheduling my appointment took a little time but once I talked with someone the scheduling was quick and easy. Dr Ryan is always so nice and informative! Every nurse I interacted with had a great attitude and took good care of me before and after my colonoscopy. I would highly recommend this practice
I had an out-patient procedure yesterday with Dr John Smith. All of the nurses and assistants were wonderful. Very caring and made me feel very comfortable. Dr Smith is an outstanding Gastroenterologist! He is very supportive and cares about his patients. He also has a great bedside manner with some humor thrown in, which I loved. He’s not just a doctor, he’s a great human being and I would recommend Dr Smith and his practice to anyone!
This might sound weird: But if any office can make a colonoscopy a positive experience, it's this office. From doing the paperwork at the front of office (which isn't the booklet typically given to patients during check-in), to initial medical intake, to the anesthesia assessment, and finally the calm and kind Dr. Smith. This staff exudes kindness and everyone is professional and caring. Very impressed!
The staff was awesome and care was excellent. My only caveat was the Doctor’s manners.. He walked into the procedure room without acknowledging me. One of the nurses did the same. Small thing i guess but not hard to do either. As he walked into the room he should have greeted me. Instead he immediately started conversing with the nurse then waked around the bed I was in for several minutes before speaking. I commented on it and his response was he had a lot to do. It’s a civility thing for me. Cost him nothing and would not ... read more