CareOne at Brookline

Jeneeda Lewis 

on Google

3 months ago

I was told that visiting hours were from eight am to eight pm and now I am calling and my father has visitors if I knew that I wouldn’t have left. This place is run down and needs a makeover badly. The staff needs to be replaced too especially the night shift on second floor answering the phone Ridley and getting attitudes when you ask them questions about your loved ones 

Lisa Doe 

on Google

a week ago

My experience at care one Brookline with the ot and pt was great they were very polite and professional all and all the facility was great thank you to all the staff can't name one by one don't want to miss anyone all my thanks Lisa Doe 

Zulema Romero 

on Google

6 months ago

My personal experience with CareOne at Brookline was horrific. The treatment my mother endured was awful and detrimental. At the beginning of her starting care there, a PCA lowered the back of the bed fast, and I informed the PCA my mother just had surgery. The PCA stated she got scared. I disagreed it was painful for my mother to move fast like that because I heard my mother scream in pain. No one from the staff offered her water. My mother was left there for long periods, and I was the only one providing fluids like water... read more

Ruth Yee 

on Google

5 months ago

All the staffers ie from the receptionists to the medical teams were very helpful and acted professionally. The place was clean and staffers were responsive. I would give five stars to CareOne for it has lived up to its name. 

Almani Geer 

on Google

8 months ago

Unfortunately, my 85-year-old grandma did not enjoy her stay. She felt as if some of her needs were neglected and she did not feel comfortable staying at the facility. She felt as though some of the workers were rude and felt they would ignore some of her needs. I understand the facility cannot meet the needs of every patient, but it seems as though some of the staff did not even try to help. Thankfully, my grandmother was discharged last week, but through this experience, she has vowed to never step foot in this facility ag... read more