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CareOne at Brookline
- Physical Therapy
- Brookline, MA
About this business
Location details
99 Park Street, Brookline, MA, 02446, United States
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My mother was in "short term" rehab at CareOne Brookline recently, and I am still in awe about the terrible communication and accountability structures in place at this facility. I called every number I could find online and in the brochure in her room during the first week of her stay, trying to get someone to tell me how she'd been assessed and what her plan of care was. Eventually, I had to go into the facility in person where I was told that the phone system wasn't working. I was impressed by the care of the nursing, O... read more
After 2 wks of my grandma being there we immediately took her home. Nurse and CNA left her own soil and didn’t feed her. Doing this to someone they knew was dementia and is won’t to able feed herself. After repeatedly tell this we took her out.
My brother was here for rehab after falling at home and fracturing his leg. Staff ranged from pretty good to not good at all. When I called to see how he was doing it took several calls over several days to get any response. Eventually he went home with the promise of a wheelchair and hospital bed. Within a few days he had fallen again. After he was home for about a week he fell badly and was taken back to the hospital and then back to Care One. I asked a geriatric care manager to look into his situation and when my brother... read more
The fact that they want to discharge an elderly disabled man who's in a wheelchair who clearly has cellulitis to the point of it pussing out of his skin to a homeless shelter is indicative of the non empathic things and uncompassionate decision-making skills. Don't discharge homeless people from the nursing home until they're fracking healed because guess what they will die if you don't, and that will be on your hands and better believe this is going to be reported to the department of public health. the fact that you don't ... read more
My experience was superb! Everybody was cordial, respectful and attentive. Therapy is excellent and Nursing was great. They treat me with compassion.
Frequently asked questions about CareOne at Brookline
How is CareOne at Brookline rated?
CareOne at Brookline has a 3.4 star rating with 122 reviews.
When is CareOne at Brookline open?
CareOne at Brookline is open now. It is open 24/7.