CareOne at Brookline

Allura Milliron 

on Google

a month ago

Can’t say enough good things about CareOne! The staff is compassionate, attentive, and truly dedicated to providing the highest quality of care. The environment is warm and welcoming, and the teamwork here makes a real difference in the lives of our residents. Proud to be a part of such a caring and professional team! 

Lexi DS 

on Google

3 weeks ago

My mother was in "short term" rehab at CareOne Brookline recently, and I am still in awe about the terrible communication and accountability structures in place at this facility. I called every number I could find online and in the brochure in her room during the first week of her stay, trying to get someone to tell me how she'd been assessed and what her plan of care was. Eventually, I had to go into the facility in person where I was told that the phone system wasn't working. I was impressed by the care of the nursing, O... read more

Ken Levy 

on Google

a month ago

My brother was here for rehab after falling at home and fracturing his leg. Staff ranged from pretty good to not good at all. When I called to see how he was doing it took several calls over several days to get any response. Eventually he went home with the promise of a wheelchair and hospital bed. Within a few days he had fallen again. After he was home for about a week he fell badly and was taken back to the hospital and then back to Care One. I asked a geriatric care manager to look into his situation and when my brother... read more

R Hezir 

on Google

a week ago

The fact that they want to discharge an elderly disabled man who's in a wheelchair who clearly has cellulitis to the point of it pussing out of his skin to a homeless shelter is indicative of the non empathic things and uncompassionate decision-making skills. Don't discharge homeless people from the nursing home until they're fracking healed because guess what they will die if you don't, and that will be on your hands and better believe this is going to be reported to the department of public health. the fact that you don't ... read more

Joseph Faretra 

on Google

5 months ago

The communication is literally terrible here. All the staff are unfriendly. It took about three days for a doctor to contact me and I had to go in person and seek them out. I originally made a review and apparently, they get notified with every bad review. The nursing director really tried to listened to me, so I deleted the review. He and my mom's doctor assured me that they would be at my mom's family meeting. Conveniently he was "sick" and the doctor wasn't there. So, it looks like I was sweet talked into deleting the rev... read more