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CareOne at Concord
- Physical Therapy
- Concord, MA
About this business
Location details
57 Old Road to Nine Acre Corner, Concord, MA, 01742, United States
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My brother was recently discharged after a two week rehab stay for a knee replacement. The rehab team was extremely knowledgeable and attentive to his needs. The food was great and the nursing staff was so kind and helpful! The whole process the admission to discharge was seamless. I highly recommend this facility! Thanks to all the staff, we appreciate you!
Very clean and modern-looking facility. Compared to other nursing homes I’ve seen, this one feels especially welcoming and comfortable. The hallways are fresh with no odors, which really stands out. The staff are polite, friendly, and make you feel at ease right away. The food is fantastic—definitely better than expected. Overall, a warm and well-maintained place
My mother stayed here for approximately 3–4 weeks, and the experience was extremely disappointing and concerning. Basic patient care and communication were consistently lacking. The food was poor, and repeated requests for alternative options were ignored, especially during the days leading up to discharge. During the final days of her stay, she did not receive therapies as expected, and there was a noticeable lack of empathy from staff. The discharge process was completely disorganized. The family was not informed of the ... read more
This was my first experience at v a rehab facility. The experience was something I wouldn't want to go through again. The 11pm to 7am shift was a nightmare literally Iwas a two assist non weight bearing due to gout. I was there because of a thyroid problem I used call light to get assistance to rest room no one answered light for at least 45 minutes to an hour aide finally came in I said I needed assistance to restroom the girl said we'll go ahead do it I said I needed help she walked away without saying a word had no badg... read more
One word, terrible. I will also be reaching out to the local ombudsman as noted in the previous review below. My mom was there for 2 weeks and declined fast during her stay. We were told there was no justification for them to request PT under Medicare B while we looked for another rehab for her to receive proper care. Thankfully we found a place that doesn't deny therapy and she's improving. She also fell several times there, went to the hospital and had an untreated UTI. The administrator and therapy director never returned... read more
Frequently asked questions about CareOne at Concord
How is CareOne at Concord rated?
CareOne at Concord has a 3.7 star rating with 140 reviews.
When is CareOne at Concord open?
CareOne at Concord is open now. It is open 24/7.