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CareOne at Concord
- Physical Therapy
- Concord, MA
About this business
Location details
57 Old Road to Nine Acre Corner, Concord, MA, 01742, United States
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If I could give ZERO STARS, I would!!! My grandmother was moved to care one after about a week and change in Emerson hospital for RSV. In her time at CareOne, she did not improve from her state in the hospital. The reason was clear after we asked for a care log and realized that she was getting PT *maybe* once a day, with entire days of none. She ended up getting released for "lack of improvement" and after another ultimate hospitalization, got replaced at another location where she improved significantly in comparison. At C... read more
Needs an Elder Abuse Investigation. Fod rating= 0 Dinner: 39 beans;3 slices of hotdogs.. all from a can. Also canned pineapple instead of Fresh Fruit for days. Patients having no water; sitting in own urine for hours and waiting an our for a response to the alert bell. PT program is not a program; thrown equipment on floor in dining hall; 20 minutes every other day of practice getting to and from toilet for 4 weeks. So many other Massachusetts agencies should be brought in as well.
My dad just spent three weeks at Care One after a 10 day, stay in the hospital with pneumonia and a serious UTI. The care he received was outstanding. Not only was he up and ready to go at the time we were told. Everything was ready medications, paperwork and personal belongings.After almost a year stay at a previous Care facility. I feel like we know what good Care looks like. He was able to get in and out of the car his legs were strong. It was clear that he had excellent physical therapy and occupational therapy. I high... read more
My grandmother stayed at CareOne Concord for a short-term rehab when she had Covid. She is 94 and she had the best experience there. The staff were kind, attentive, reassuring, and supportive. My family felt so comfortable having her there while she was recovering from Covid. I am so confused reading the low star reviews for CareOne Concord. I couldn’t have been more pleased with my grandmother’s stay. The staff were incredible, the nursing was top-tier, and the food was great. I would feel comfortable and confident sending... read more
Terrible care! My sister had a higher risk of falling there than at home. The staff we interacted with was not friendly nor were they helpful. We spent an entire day with my sister and not once did someone come to check on her. Her alarm kept going off because she was a fall risk and no one came. She fell the first day and never notified anyone! They just put it in her record. Never send a loved one here!
Frequently asked questions about CareOne at Concord
How is CareOne at Concord rated?
CareOne at Concord has a 3.2 star rating with 92 reviews.
When is CareOne at Concord open?
CareOne at Concord is open now. It is open 24/7.