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CareOne at Northampton
- Physical Therapy
- Northampton, MA
About this business
CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life.
Location details
548 Elm St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I currently have a relative here. They DON'T take care of their patients at least not my family member. Bandages falling off from surgery not attended to. Suppose to get Pain meds every 4 hours and had 3 today!!! NOT walking my relative who should be up walking after surgery. They would have done better at home!!! Relatives are coming in to complain, calls are being made and Supervisor will be notified. If you can't do your jobs you shouldn't be getting paid PERIOD!!! DISGUSTED!!! Concerned Family Members
My wife was resident at CareOne Northampton for six months in 2024. She has dementia and can be both obstinate and aggressive. CareOne staff proved to be unfailingly kind, gracious, and respectful of her. I marveled at how skilled caregivers were in redirecting inappropriate behaviors. I had an equally fine experience with the admissions staff, business office, and social worker. These are thoroughly competent professionals at the top of their game.
DIRTY, DISGUSTING, UNSANITARY, UNPROFESSIONAL AND ELDERLY NEGLECT. I wish I could give zero stars because there was NOTHING good about this place. Absolutely NOTHING. My grandmother stayed here and I was MORTIFIED to say the least at the conditions and the treatment at this facility. When my grandmother first got there no one checked on her for a long time. She had no idea where anything was or what to use to call a nurse on. My family couldn't get ahold of her and no nurse was able to go check on her when we called 3-5 time... read more
The entire staff, including CNAs, nurses, PT & OT specialists, as well as doctors, were knowledgeable, attentive, and helpful. The facility itself was clean and well-managed, but it was the people who made my stay positive. I noticed that when some of the patients seemed confused and upset because of cognitive decline, the staff remained patient and humane to everyone. I also found the food service to be commendable in their efforts to meet my own dietary needs and preferences.I would not hesitate to recommend CareOne at Nor... read more
DIRTY UNKEPT I was there mid last year My 12 year old grandson could do better Worst place ever evening staff obnoxious loud and rude got mad when I couldn't go to sleep refused to close my door Evening staff could care less. Did without meals because I wasn't up and was asleep when the carts came out because evening staff was so obnoxious and loud I could not sleep and slept when I could was given a. cookie That tasted like play dough and stale oyster Crackers as a replacement Those at the desk cared more about thei... read more
Frequently asked questions about CareOne at Northampton
How is CareOne at Northampton rated?
CareOne at Northampton has a 4.9 star rating with 42 reviews.
When is CareOne at Northampton open?
CareOne at Northampton is closed now. It will open at 8:00 a.m.