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CareOne at Northampton

4.9

About this business

CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life. 

Location details

548 Elm St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.937 reviews
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thos thos's profile image
thos thos 
a week ago

I’m writing this on behalf of my wife of 61 years. I never saw a more perfect place where everyone works as a team in times of emergency and around the clock with needs designed for each individual patient. That teamwork between nurses to physical therapists occupational therapists to those who do so much serving and cleaning, bringing the food, helping patients that can’t eat by themselves, doing vital signs, administering medicines, and all those from their offices who help orchestrate the responsibilities; all respond to ... read more

Victoria Mansfield's profile image
Victoria Mansfield 
3 weeks ago

Care One of Northampton has been an amazing blessing in our life. The most caring and compassionate staff that is of the highest quality care. Our mother lived with them for 8 years and we found a place filled with more love and genuine care than I ever could have imagined. We are forever grateful! Highly Recommended!!!! 

Paul Piquette's profile image
Paul Piquette 
3 months ago

My best friend and wife of over 38 years recently passed away at CareOne Northampton, the staff and especially the caregivers on the second floor were wonderful. Many became her family there and I loved chatting with them when they were helping my wife. The staff were very professional and caring, always willing to help. It was comforting knowing the love of my life was in good care at CareOne Northampton 

Connection of Lives & Interests 2020's profile image
Connection of Lives & Interests 2020 
4 months ago

I currently have a relative here. They DON'T take care of their patients at least not my family member. Bandages falling off from surgery not attended to. Suppose to get Pain meds every 4 hours and had 3 today!!! NOT walking my relative who should be up walking after surgery. They would have done better at home!!! Relatives are coming in to complain, calls are being made and Supervisor will be notified. If you can't do your jobs you shouldn't be getting paid PERIOD!!! DISGUSTED!!! Concerned Family Members 

Ralph Faulkingham's profile image
Ralph Faulkingham 
6 months ago

My wife was resident at CareOne Northampton for six months in 2024. She has dementia and can be both obstinate and aggressive. CareOne staff proved to be unfailingly kind, gracious, and respectful of her. I marveled at how skilled caregivers were in redirecting inappropriate behaviors. I had an equally fine experience with the admissions staff, business office, and social worker. These are thoroughly competent professionals at the top of their game. 

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Frequently asked questions about CareOne at Northampton

How is CareOne at Northampton rated?

CareOne at Northampton has a 4.9 star rating with 37 reviews. 

When is CareOne at Northampton open?

CareOne at Northampton is open now. It will close at 8:00 p.m.