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CareOne at Randolph
- Nursing Schools
- Randolph, MA
About this business
CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life.
Location details
49 Thomas Patten Drive, Randolph, MA, 02368, United States
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The care is horrible. You never get your medication even close to on time. The na,s batch about doing their jobs. They all talk Haitian so you can't understand them. I've waited 80 minutes 75 minutes. And 65 minutes for my last 3 doses of medication. Communication between the nurses and nurses aides is almost non existent! Everybody passes the buck. Nobody takes responsibility for anything. The food is Horrible. It's usually late and cold. They serve you cold French fries last night I had what i think were fishcakes I... read more
My mother was admitted yesterday and many mistakes have been made. She is only able to eat puréed food and thickened liquids but the kitchen and the staff keep bringing her food that is unsafe for her to eat. Her medication arrived more than two hours late because of a nurse who was clearly struggling to learn her job. My efforts to address these issues with supervisors have been unsuccessful.
Do not under any circumstance put a loved one in Care One in Randolph. It’s by far a horrible experience dealing with this facility. It has a CMS rating of a 1 and for very good reasons. The communication is horrible. Anytime you need to speak with someone, they’re always in a meeting. I’ve been there in person asking to speak with someone and they’ll tell you they’re in a meeting and I tell them I wait. Well, they’ll let you just sit there and wait. We had a court date for guardianship and we get to court only to find... read more
If I could put zero stars I would horrible facility I’m trying to get my mother in law transferred to a hospital as she is in bad condition and they had me transferred all around for 10 mins just to say they’ll call me back. Never send a loved one here. Place needs to be investigated Edit: She passed a way a week after this review. Also google this place a dementia patient killed him room mate how long do you have to be left alone for that to happen ?? It was found they didn’t give the man who was aggressive his medication f... read more
Absolutely a horrible facility. My mother was placed in this facility for rehab and physical therapy. They were not giving her the meds she needed, waiting for hours for an employee to help her clean up. The staff is a joke absolutely no bedside manner Don't show up for meetings with the family about residents care and pending discharge, also talk in circles and have no idea on what they are saying. They discharged my mother while she can barely walk 3 steps without getting winded stating that she no longer needs the service... read more
Frequently asked questions about CareOne at Randolph
How is CareOne at Randolph rated?
CareOne at Randolph has a 3.3 star rating with 107 reviews.
When is CareOne at Randolph open?
CareOne at Randolph is open now. It is open 24/7.