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CareOne at Randolph

4.8

About this business

CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life. 

Location details

49 Thomas Patten Drive, Randolph, MA, 02368, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.862 reviews
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D. Hoffman's profile image
D. Hoffman 
6 days ago

Do not under any circumstance put a loved one in Care One in Randolph. It’s by far a horrible experience dealing with this facility. It has a CMS rating of a 1 and for very good reasons. The communication is horrible. Anytime you need to speak with someone, they’re always in a meeting. I’ve been there in person asking to speak with someone and they’ll tell you they’re in a meeting and I tell them I wait. Well, they’ll let you just sit there and wait. We had a court date for guardianship and we get to court only to find... read more

Michelle Graham's profile image
Michelle Graham 
a month ago

My mom was here for six weeks for rehab after knee surgery. Hardly any improvements. Sent home with a uti because they were not changing or attending to her in a timely manner even at request. The food was worst than anywhere she has ever been for care. Medicine was not given when it should have been. And days were skipped as they did not orde necessary medication in time. CNAs were rude and inconsiderate. I think we will look into a malpractice attorney as she had to be readmitted to hospital days later with uti infection a... read more

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Courtney Lynn 
3 weeks ago

I don’t even want to give this place a star. Horrible treatment towards their patients, and no communication between anyone there. My mother in law was there for 3 days and would rather go back home after her eye removal surgery than back to this place recover at this place due to lack of care. They did not check on her. Sent her to the hospital without meds. they did not fill her oxygen tank before sending her to the hospital. And when confronted about all this, all they did was play the blame game and point fingers at 3rd ... read more

Gina D.'s profile image
Gina D. 
5 months ago

The team on 3West at CareOne in Randolph provide exceptional care with compassion, dignity, and warmth. They work collaboratively with our family to ensure our loved one is comfortable. We are VERY involved in my dad’s care and this caring team partners beautifully with our family. Since it is no longer safe for dad to be at home, we are at peace knowing he is being so well cared for. Thank you to the wonderful 3West team at CareOne in Randolph, you all are blessings to our family. We appreciate you and are grateful for each... read more

Doreen Rebello's profile image
Doreen Rebello 
3 months ago

Unfortunately my Mom just had to spend roughly a month at Care One Rehabilitation Center in Randolph. She was incontinent on more than one occasion ONLY because the staff (2nd Fl 2 East) would rather stand around and talk or fall to sleep…yes! Fall to sleep! She was handled very roughly physically, she was not allowed although very capable of washing herself on the rare occasions that she was brought to the shower, how demeaning, humiliating and mean this was. She was talked down to, ignored. I as well as other family membe... read more

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Frequently asked questions about CareOne at Randolph

How is CareOne at Randolph rated?

CareOne at Randolph has a 4.8 star rating with 62 reviews. 

When is CareOne at Randolph open?

CareOne at Randolph is open now. It will close at 8:00 p.m.