CareOne at Randolph's cover image
Claimed

This profile has been claimed by the business owner or representative.

CareOne at Randolph

4.8

About this business

CareOne has developed a reputation as a premier health care company and assisted living community due to our commitment to best clinical practices, strong management standards and resident quality of life. 

Location details

49 Thomas Patten Drive, Randolph, MA, 02368, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 8:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.857 reviews
Select a rating
Mary C's profile image
Mary C 
2 months ago

The level of frustration I feel is beyond belief. We are at their mercy and her care reflects that exactly. Trying to get an answer of someone who cares is non existent. Literally nearly every single person is challenged to be kind. Other than Kathy and a couple of others. I keep getting told its "Culture" that is a poor excuse for not wanting to hold others accountable. My sister was taken to the hospital last week without my knowledge. This is not the first time this gad happened. I had left multiple messages with still n... read more

Renee Challenger's profile image
Renee Challenger 
2 months ago

If you love your family member DO NOT send them here. There are a handful of people that actually care about the patients. Things seem good Monday-Friday 8am to 5pm other than that the care is terrible. I did not want to send my father here but was told no one else could take him so I toured the facility and thought it would be ok. I was very wrong. Social worker doesn’t seem to know what she’s doing or how to teach other agency’s like the VA, Elder Services, transport companies and seems to just be there so it seems they ha... read more

Shane Butler's profile image
Shane Butler 
2 months ago

Not even making this up or talking ill of anyone send your family here if you want them to deal with......since April 11 to my 17 "2024" 1.Cockroach infestation , crawling all over me nightly. 2. Over 200.00 in the past month having to buy my own food to wich the director will just laugh when you tell her and say WOW you got it like that? UM NO I'm on disability!! Then the food is either wrong meal or doesn't come up at all. And then they just tell you that the kitchen is closed or that meal is over and you'll get nothi... read more

Red Rando's profile image
Red Rando 
3 months ago

There appears to be a thief in the midst of at least the third floor is this facility. My grandfather got his wallet stolen, and apparently now his shadowbox, which was a gift from his family has also been swiped. I’m guessing that somebody has the attitude that it won’t be missed because of his condition or maybe the staff just doesn’t know how to watch out for these things. I would suggest returning those items, or there will be random and relentless efforts until right gets put right. People should know these things befor... read more

Tracey Henningson's profile image
Tracey Henningson 
5 months ago

My Mom was in this facility, after an illness. I did not hear good things about them, but it was the only facility available that fit her needs (short term) & I make my own decisions about people & places anyway. Seemingly nice place, clean, staff was very friendly. However, when the Patient's are alone, is when the hell starts. My Mom was left in dirty diapers for 12 plus hours, regularly. Despite begging. pleading & crying, she was told they were "Busy" & would get to her. She has very bad knees (no Cartlidge) & is on a... read more

View all google reviews

Frequently asked questions about CareOne at Randolph

How is CareOne at Randolph rated?

CareOne at Randolph has a 4.8 star rating with 57 reviews. 

When is CareOne at Randolph open?

CareOne at Randolph is closed now. It will open tomorrow at 8:00 a.m.