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Cavender's Boot City
- Shoe Stores
- El Paso, TX
About this business
Location details
1842 Joe Battle Blvd, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Absolutely terrible customer service. I’ve never been treated so poorly by a company. I waited over 30 minutes on hold only to be spoken to with complete rudeness and zero attempt to actually help me. The representative seemed annoyed by my questions and cut me off several times. When I asked to speak with a manager, I was told there was no one available and that I should ‘just check the website’—which I had already done before calling. My issue is still unresolved, and the lack of professionalism is beyond frustrating. I wi... read more
I really liked the selection of hats at this store. I ended up buying an American hat. Jr. did a great job with the customer service and shaping my hat the way an asked him too.
Today we had our second trip to the store, our first experience was terrible. The salesman was SO pushy that we honestly just wanted to leave. It was TERRIBLE. He literally came up to us 7 times in like half an hour. But today we had an awesome experience. JR was a great salesman, he was NOT pushy at all, he literally said that he doesn't want to be a bother us and if we need anything just to ket him know, and when I had a question, he was there to help me find exactly what I wanted. If youre going to buy, buy from JR, he i... read more
Very rude customer service employees are very rude and the management team isn't better one star wish the party city was still open here
Frequently asked questions about Cavender's Boot City
How is Cavender's Boot City rated?
Cavender's Boot City has a 3.4 star rating with 5 reviews.
When is Cavender's Boot City open?
Cavender's Boot City is open now. It will close at 9:00 p.m.