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Cavender's Boot City

3.9

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Location details

1842 Joe Battle Blvd, El Paso, TX, 79936, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.97 reviews
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Maggie Tadros's profile image
Maggie Tadros 
a week ago

I had such a great boot hunting experience at Cavender’s. I struggle finding the perfect boots, but Yvonne was extremely pleasant and took the time to make sure we found the right style of boots for me. She made sure that I was happy after looking through so many. Even though she was busy attending to other customers she made sure to come back to me to see if I found my perfect boots. Thank you Yvonne for your patience and great customer service! Love my new beautiful boots! I will be going back! 

Gilbert Acosta's profile image
Gilbert Acosta 
a week ago

Great choice of clothing helpful staff especially Yvonne she was very helpful and knowledgeable of items sold in the store. Would recommend to anyone looking for a new outfit. 

liza gonzalez's profile image
liza gonzalez 
a month ago

Absolutely terrible customer service. I’ve never been treated so poorly by a company. I waited over 30 minutes on hold only to be spoken to with complete rudeness and zero attempt to actually help me. The representative seemed annoyed by my questions and cut me off several times. When I asked to speak with a manager, I was told there was no one available and that I should ‘just check the website’—which I had already done before calling. My issue is still unresolved, and the lack of professionalism is beyond frustrating. I wi... read more

jerry medrano's profile image
jerry medrano 
a month ago

I really liked the selection of hats at this store. I ended up buying an American hat. Jr. did a great job with the customer service and shaping my hat the way an asked him too. 

James S's profile image
James S 
2 months ago

Today we had our second trip to the store, our first experience was terrible. The salesman was SO pushy that we honestly just wanted to leave. It was TERRIBLE. He literally came up to us 7 times in like half an hour. But today we had an awesome experience. JR was a great salesman, he was NOT pushy at all, he literally said that he doesn't want to be a bother us and if we need anything just to ket him know, and when I had a question, he was there to help me find exactly what I wanted. If youre going to buy, buy from JR, he i... read more

Frequently asked questions about Cavender's Boot City

How is Cavender's Boot City rated?

Cavender's Boot City has a 3.9 star rating with 7 reviews. 

When is Cavender's Boot City open?

Cavender's Boot City is open now. It will close at 9:00 p.m.