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Cavender's Western Outfitter

4.3

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Location details

4455 Frontage Rd #77/83, Brownsville, TX, 78520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.3397 reviews
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Jesse Lyon's profile image
Jesse Lyon 
a month ago

I got a great pair of Ariat work boots here. They had the best selection of boots and sizes I've seen. I'm afraid to go back because I know I'll spend too much money. Great store👍 

Anel Rodriguez's profile image
Anel Rodriguez 
2 months ago

I try to give Cavenders a second chance, but they failed. Today I went by to buy a gift besides no greetings, they had a very bad attitude very unprofessional. I asked for help on a price and the lady was all rude to check. When I paid they didn’t even asked me about my loyalty member number.. So why even have loyalty # if y'all ain’t gonna stick with it! Employees need more training in customer service. 

Sam Flores's profile image
Sam Flores 
4 months ago

I have probably spent thousands at Cavender's throughout the years,but today they lost a customer for life. I bought some really nice looking Twisted X boots I wore for a Veterans day appreciation at work, which is a massive construction site in Brownsville. These boots started to rub the inside of my legs raw and started to bleed just from walking. I came in as soon as I could, only three days later with the receipt in hand, but there horrible return policy is , if you use them, they can't resell them! Why should a custome... read more

Maribel Ramirez's profile image
Maribel Ramirez 
6 months ago

On 10/08/25 I went by during my lunch to take a quick peak at their children's boots. I did not receive any type of greeting or did they offer to help. I did see about 3 to 4 employees at that time. After 5pm I stopped once again to take my children and buy a couple of boots. Again, they did not offer any type of help at least 3 employees were there at that moment. Once sales associate asked if anyone was helping us I stated "NO". They could improve on their customer service. 

Sheri Grimm's profile image
Sheri Grimm 
a year ago

Top quality products. Excellent service. 

Frequently asked questions about Cavender's Western Outfitter

How is Cavender's Western Outfitter rated?

Cavender's Western Outfitter has a 4.3 star rating with 397 reviews. 

When is Cavender's Western Outfitter open?

Cavender's Western Outfitter is closed now. It will open at 9:00 a.m.