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CCFBank
- Banks
- Altoona, WI
About this business
About CCFBank Established in 1938, Citizens Community Federal (CCFBank®) is a bank based in Eau Claire, Wisconsin. CCFBank® Makes More Possible for our customers and communities by supporting their financial goals and volunteering. We are a community bank that provides local decision making and offers banking through digital channels as well as traditional branch banking services located in Wisconsin and Minnesota.
Location details
219 Fairfax St, Altoona, WI, 54720, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Things were going fine until I needed a new debit card. My debit card was set to expire in September. I called halfway through the month of September, to confirm I was getting a new card and They said yes, a new card was in the mail. Fast forward to the end of September, and I still have no card. I called and asked where my card was, and they said they were not sending me one because they were no longer having school fundraiser cards. They said they would get to sending me a new card right away. My mother got her new debit c... read more
So my bank app doesn't work since the phone call security system was put in place. (Which is a total inconvenience) I've called several times and was told there's nothing wrong with the app. It won't load on either of my phones. Was also told they don't have a tech support? Really? This is just the last issue I've had with them. United bank was an awesome place to do business but the switch over to ccf lost me right away!! Customer service is all gone. Time to make the switch myself!! Any recommendations?
The bank has a good interest interest rate on a checking account, but that is where the good ends with this place. If you want a paper statement, you get charged a $3 fee. There seems to be a fee for just about everything most other banks will do for free. The staff have rarely been friendly in all the times that I have been in multiple office locations and at times have been quite rude. I can tell from the outside that this place has a weird corporate culture.
Highly encourage anyone to do business with these folks. You would have to search for a long time to find a banker like Cole Paulson. Customers needs are put first and communication is excellent!
This bank took 2 weeks to process a loan application for me. Anywhere else will get back to you within hours. I would not recommend this place unless you have too much time on your hands. I will be moving my accounts elsewhere.
Frequently asked questions about CCFBank
How is CCFBank rated?
CCFBank has a 4.8 star rating with 16 reviews.
When is CCFBank open?
CCFBank is closed now. It will open at 9:00 a.m.